Duration
30h Th
Number of credits
Lecturer
Language(s) of instruction
English language
Organisation and examination
Teaching in the second semester
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
Management consulting is an integral part of the ecosystem in which organizations operate. It is a resource frequently drawn upon by decision-makers to guide strategic decisions, support organizational change projects, or resolve internal issues. In this context, the objective of this course is twofold. First, it aims to develop students' skills in organizational diagnosis and to prepare them for intervention in organizations, in the position of a consultant (internal or external). Second, the course aims to develop a critical and sociological perspective on consulting, by encouraging a reflexive stance on the stakes, implications, and underlying assumptions of intervention in organizations. Students will discover different postures, concepts, and tools of organizational diagnosis, while addressing several issues related to intervention in organizations, such as resistance to change and the ethical questions raised by an intervention.
Learning outcomes of the learning unit
- Master the main concepts, tools, and postures of organizational diagnosis and intervention;
- Structure the phases of an intervention (contracting, diagnosis, analysis, construction of an action plan, restitution);
- Develop a critical, ethical, and reflexive perspective on organizational intervention.
This course contributes to the following Intended Learning Outcomes :
ILO-1: Strengthen knowledge and understanding of management disciplines and its legal, policy and social context.
ILO-4: Acquire the capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem.
ILO-5: Integrate information, tools, knowledge, and contextual data researched autonomously in order to design and propose, individually or within a team, original, creative, and viable solutions to complex real or simulated management problems, taking into account, where relevant, the human, social, and legal context.
ILO-9 : Developing a critical sense (argumentation).
ILO-10: Develop a global, cross-cutting vision.
ILO-11: Be creative in designing solutions.
ILO-12: Communicate orally in a professional manner.
ILO-14: When faced with a management problem, propose ethical, socially responsible solutions that respect the principles of good governance.
Prerequisite knowledge and skills
Basic knowledge of business and human resource management as taught in bachelor's-level courses.
The course is taught entirely in English. An intermediate level of English (B2) is strongly recommended.
Planned learning activities and teaching methods
The course sessions will cover the main stages of intervention in organizations as well as its implications (organizational change, consultant experiences, professional ethics, management fads, intervention methods, etc.).
The course will offer a dynamic alternation between lecture-based segments (ex cathedra), guest talks by professionals, and participatory exercises (role-plays, collective reflexive moments, etc.).
Mode of delivery (face to face, distance learning, hybrid learning)
Face-to-face course
Additional information:
The course includes classroom sessions only. Participation to these sessions is mandatory.
Course materials and recommended or required readings
Course materials and readings will be shared with students on a week-by-week basis.
Exam(s) in session
Any session
- In-person
oral exam
Further information:
Ahead of the exam session, students will receive a detailed case study inspired by a real consulting project. They will be asked to carry out a personal analysis integrating both a diagnosis and a proposed action plan. An individual oral examination will be held during the session, in which students will present their diagnosis and recommendations, and answer the questions posed (100% of the final grade).
Work placement(s)
Organisational remarks and main changes to the course
Classroom sessions will unfold as specified in students' schedule.
Contacts
Grégory JEMINE (gjemine@uliege.be)
Jane KAISSOUN (jane.kaissoun@uliege.be)