Study Programmes 2015-2016
Certificat interuniversitaire en management du tourisme et des loisirs
Block view of the study programmeOrThPrOtCr
Bloc 1 du programme de l'année
Informations complémentaires

Compulsory courses
 SCER0015-1---6
 Advanced states - Serge Schmitz
 SCER0016-114
 Personal work including executive summary
  -12-- 
 Tourism and environment in Wallonia and internationally : players in Walloon tourism, Belgian and international players, bodies within the context of Walloon tourism, bodies in Belgium and internationally - Serge Bressers, Barbara Destrée 
  -36-- 
 Market analysis : understanding the consumer of tourist and leisure services, market research techniques, monitoring and prospective analysis in tourism, cultural approach of audiences - Alain Decrop, François Dessart, Sabine Henry, Serge Schmitz, Anne Van Coppenolle
  -24-- 
 Destinations : components of the tourist destination, territorial assessment, landscape analysis, mobility, scioeconomic effect of tourist development - Dimitri Belayew, Eric Cornelis, Guénaël Devillet, Serge Schmitz
  -42-- 
 Strategy and marketing : specificities of tourism and leisure marketing, feasibility study, business plan, tourist products, approach to customers with specific needs, service and quality, good governance and CSR - Serge Bressers, José Clossen, Jérémy Dagnies, François Dessart, P. Genard, Wafa Hammedi, Anne Van Coppenolle
  -18-- 
 HRM : introduction to HRM professions, social relations in the corporate environment, pay policy elements, internal communications policies, recruitment and selection, skills assessment, management and leadership - François Colas, Christine Mathy, Jocelyne Robert, Luc Saubain, Dimitri Simon
  -24-- 
 Accounting, financial plan and legal aspects - Olivier Berger, S. Vieilletoile
  -18-- 
 Communication and e-tourism : public relations, lobbying with the stakeholders, mediation and relations with the local population, communications plan, online publishing strategy - Céline Brandt, Serge Bressers, Denis Genevois, Philippe Lheureux, Benoît Paquay
  -6-- 
 Seminar or field trip - Collégialité
Remarque : 
In addition to this program, students will participate in a day of more sectional study which content may vary according to the news or special interests.