Duration
45h Th
Number of credits
| Master in sales management (120 ECTS) (en alternance) | 5 crédits |
Lecturer
Language(s) of instruction
French language
Organisation and examination
Teaching in the second semester
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
The English course has the following aims:
1. Strengthening the students' knowledge of business English.
2. Practicing communication (oral and written) in a context that closely resembles their professional environment.
3. learning information related to their areas of expertise based on audio and written documents.
4. Become more aware of cultural differences in business.
The Dutch course has the following aims:
1. arousing the student's interest in Dutch
2. perfecting the student's knowledge, in the 4 macro-skills
- - listening comprehension (luistervaardigheid)
- - reading comprehension (leesvaardigheid)
- - written expression (schrijfvaardigheid)
- - oral expression and discussion (spreek- en gespreksvaardigheid)
Learning outcomes of the learning unit
The English course will:
- Help students improve their knowledge of English and develop it in line with their professional life.
- Help them communicate more efficiently about themselves, their surroundings, the company for which they work, their projects, etc.
The Dutch course will:
- Help students show curiosity about the Dutch language;
- Help them communicate more efficiently about themselves, their surroundings, the company for which they work, their projects, etc.
- Allow them to acquire a good base in Dutch and then to refine their mastery of Dutch as a foreign language (= NT2)
Prerequisite knowledge and skills
English: B2 level (or at least B1+).
Planned learning activities and teaching methods
English:
- 1 module of 2X3 hours
- 6 modules of 2 hours each
Each module will revolve around four skills:
-Listening Comprehension
-Reading Comprehension
-Written Expression
-Oral Expression
Dutch: structured around 2 main areas:
1st area: grammar - theory and exercises;
2nd area: vocabulary;
Many topics and lexical fields will be addressed, including:
zich voorstellen; iemand voorstellen; telwoorden en rangtelwoorden; een klacht formuleren; klachten behandelen; een agenda opstellen; deelnemen aan een vergadering; een bezoek plannen; een mail opsturen; zakelijk Nederlands;...
Four skills: listening comprehension + reading comprehension + speaking + writing.
The course requires a great investment of time and perseverance, in the classroom and at home.
Mode of delivery (face-to-face ; distance-learning)
The student must complete the required work and get involved if he wants to succeed.
Recommended or required readings
ENGLISH
Lecture notes.
Listening comprehenion: https://www.businessenglishpod.com/category/sales/
Business vocabulary : https://www.businessenglishsite.com/business-english-vocabulary.html
Units of « Business Vocabulary in Use »
Interesting books:
In Company (Mark Powell)
The Business (John Allison with Paul Emmerson)
Working in English (Leo Jones)
New International Business English
200 modèles de lettres commerciales en anglais (Harry G. Linden)
Open for Business ! How to Write Letters that Get Results (Courtney Fergusson)
Dictionaries:
Robert & Collins
Word Reference: https://www.wordreference.com/
Oxford Collocation Dictionary: http://www.freecollocation.com/
Reverso context: https://context.reverso.net/traduction/
Grammar:
Oxford Learner's Grammar (John Eastwood)
DUTCH
Lecture notes.
Reading comprehension : www.wablieft.be
Reading and listening comprehension: www.nedbox.be (promotor : KULeuven)
Vocabulary: Quizlet
News : www.hln.be for example
Grammar : Rosen, G., Grammaire illustrée du néerlandais, éd. Erasme
Dictionary: Van Dale for example
Assessment methods and criteria
VERY IMPORTANT:
Any failure (9/20 or less) for the "English" or "Dutch" component will lead to a failure score for the whole course. In August, the student may request a postponement of the grade for the component he or she has successfully completed.
ENGLISH
Written exam in 1st session - May/June = 45%:
Some of these components may be evaluated during the class;
Oral exam in 1st session - May/June = 40%
Continuous certification evaluation: various tests will be scheduled during the year = 15%.
2nd session: written exam = 55% / oral exam = 45%.
!!! Not presenting part of the exam = 0/20 for the whole exam.
DUTCH
Evaluation methods
Written exam in 1st session - May/June = 50%:
Some of these components may be evaluated during the class;
Oral exam in 1st session - May/June = 35%.
Continuous certification evaluation: various tests will be scheduled during the year = 15%.
2nd session: written exam = 65% / oral exam = 35%.
!!! Not presenting part of the exam = 0/20 for the whole exam.
Work placement(s)
Organizational remarks
Contacts
COORDINATOR AND CHAIRWOMAN OF THE HEC LANGUAGE DEPARTMENT:
Mrs. Marie Mawhin, marie.mawhin@uliege.be, 04 232 72 75, office 215, HEC (rue Louvrex).
ENGLISH:
Mrs. Maureen Hosay, mhosay@uliege.be
DUTCH:
Mrs. Monique Stassen, monique.stassen@hepl.be
Adaptation of teaching commitments following the COVID-19 pandemic for the May-June 2020 session
Teaching methods implemented : distance-learning
FOR DUTCH: distance learning (emails, Lol@, videoconference).
FOR ENGLISH: distance learning (emails, Lol@, videoconference).
Assessment subjects
FOR DUTCH:
Oral expression through press articles sent on 20/4 by Mrs. van den Hove and Stassen Monique.
FOR ENGLISH:
Oral expression (business meetings) based on case studies sent in advance.
Assessment methods
FOR DUTCH:
- Oral exam by videoconference = 30%
- Written exam = evaluation during the year = 30%
- 3 Dispensary grammar tests = 10%
- All of the hearing comprehensions on lol@ = 30%
With regard to the oral examination by videoconference:
- The student prepares the articles (vocabulary research, general understanding of the text, is able to express his opinion on what he has read)
- Questions and answers in Dutch
FOR ENGLISH:
- Oral exam by videoconference = 70%
- Two vocabulary tests + presentation during the year = 30%
With regard to the oral examination by videoconference:
- Each student prepares a role from the case study.
- In group of four, the students hold a meeting in English based on the case study.
Contacts
FOR DUTCH:
Monique.stassen@hepl.be
ivandenhove@uliege.be
FOR ENGLISH:
mhosay@uliege.be
Adaptation of teaching commitments following the COVID-19 pandemic for the Aug-Sept 2020 session
Assessment subjects
FOR DUTCH:
Oral expression through:
- e-commerce: Colruyt (available on lol@)
- "Koppen": reportage available on lol@
- two press articles sent by Mrs van den Hove and Stassen
Assessment methods
FOR DUTCH:
- assessment method: oral exam by videoconference
- platform used: jitsi meet (I. van den Hove) and collaborate (M. Stassen)
Contacts
FOR DUTCH:
- monique.stassen@hepl.be
- ivandenhove@uliege.be