Duration
18h Th, 100h AUTR
Number of credits
| Master in business engineering (120 ECTS) | 5 crédits |
Lecturer
Language(s) of instruction
English language
Organisation and examination
Teaching in the first semester, review in January
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
This course proposes an application of the most usual techniques used to model how global performance is generated in an organization and to make it more reliable, independently from its form. It focuses on the organisationnal strategic monitoring in order to optimize its performance and its level of reliability in a long-term perspective and shows which tools are available to ensure that the organization is able to reach continuously its main objectives.
It is made of 2 different complementary modules :
- The first one is dedicated to a detailed modelling of the organisational performance with the EFQM model. Each of its boxes is put into practice in a real context.
- The second one is dedicated to the modelisation and optimisation of the organisational reliability through change management projects as a whole. Again, each model which is discussed is put into practice in a real context.
This application is made individually by each student in the context of the organisation supporting its project thesis or supporting one of the case studies possibly included in its research thesis.
Learning outcomes of the learning unit
- Strengthening knowledge and understanding of basic management disciplines in order to use them to perform a rigorous analysis of a management situation and provide pertinent solutions
- Gaining the knowledge and understanding of one of the following fields: performance management systems and risk management and being able to mobilize them in order to solve concrete management problems or cases
- Capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem, to perform a rigorous analysis of it and to suggest pertinent solutions
- Ability to use modelization methods in the fields of performance management and reliability optimisation when seeking a solution for a concrete management problem
- Providing concrete solutions to a management problem, integrating a dimension of technology, innovation, change or production
- Being capable of professional practical working
- Developing a critical sense (arguing)
- Developing a transversal, global vision
- Creative conception of solutions
- Professional capacity for oral and written communication
- Faced with a management problem, suggesting solutions that are ethical and socially responsible and that respect the principles of good governance
Prerequisite knowledge and skills
Prerequisites :
- Management accounting
- Management control
- Business Modelling, Control & Planning (or equivalent)
Planned learning activities and teaching methods
Students, individually, implement the different tools and models presented during the course, i.e. :
- The realisation of a global performance assessment in a real organisation
- An in-depth analysis of its organisational reliability.
Mode of delivery (face-to-face ; distance-learning)
The course is organized in 6 sessions of 3 hours eacb. Each session is dedicated to the presentation of the different tools used during the course and in debriefing sessions allowing to follow-up your work in the firm.
The course is organized each Wednesday between September 18 and October 23, from 9.00 to 12.00 in Room 034
Recommended or required readings
All the necessary resources are available here :
http://lola.hec.uliege.be/course/view.php?id=312
Assessment methods and criteria
- Continuous evaluation of the work-in-progress for each student individually ; 20 %
- Oral presentation of the results of the practical implementation of the tools, based on a written report (max. 20 pages) : 80 %
Work placement(s)
Organizational remarks
Contacts
Teacher : Prof. D. Van Caillie, D.VanCaillie@ulg.ac.be