Duration
18h Th
Number of credits
| Master in business engineering (120 ECTS) | 3 crédits | |||
| Extra courses intended for exchange students (Erasmus, ...) | 5 crédits |
Lecturer
Language(s) of instruction
English language
Organisation and examination
Teaching in the first semester, review in January
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
This course emphasizes the specificities of the elaboration and the implementation of a strategy and on its impact on performance management expressed in terms of obtained results and of risks to control in international firms, either in their structure (multinational companies MNCs) or in their activities (highly exporting firms and highly culturally-diversified firms).
It combines a theoretical phase and a practical one based on an in-depth study of 2 real cases, with the support of international experienced managers and of international consulting firms :
In the first theoretical phase of the course, the fundamental elements and concepts linked to Business Process Management in an international context are presented and illustrated by a real case of an international listed firm.
In a second highly practical phase, a real case of a firm largely international both in its activities and in its governance is submitted to a critical analysis by the students, who are asked to diagnose the fundamental performancea and risks/controls problems present in the firm, to identify their root causes and to suggest operational recommandations based on an in-depth analysis of risks and controls present in some key business processes.
Learning outcomes of the learning unit
Strategy : establish a strategy in order to optimize the Global Value Chain of an international firm
* based on an analysis of its economic and financial context
* based on its scientific and technological context
* based on a critical and scientific mind
Implementation : undertstand the implementation process of the strategy and the daily management of an international firm
* by paying attention to its scientific, technological and entrepreneurial dimensions
* by paying attention to the specificities of its environment, notably its digital aspects and constraints
* by developing a critical attitude and thinking when considering its managerial practices
* by using effectively the main tools and techniques linked to Business Process Management (BPM) and to Enterprise Risk Management (ERM)
Control : implement performance and quality control in an international firm based on an in-depth causal analysis and on the choice of adequate analytical tools.
Communication : communicate effectviely about an international firm, externally
* in English
* by taking into account the specificities of a multicultural and international environment
Adaptability : adapt its managerial practices to the needs of an internationally continuously evolving environment,based on creativity and scientific accuracy on the one hand, autonomy and continuous critical perspective on the other hand
Prerequisite knowledge and skills
The fundamentals of Strategy must be acquired
Planned learning activities and teaching methods
- Integration of the key principles linked to business process management, to risk modeling and process controls in highly international firms
- General understanding of the strategic and operational context of 2 real highly-international firms
- General understanding of operational processes implemented daily in these firms
- Analysis of the business processes, the risks and weaknesses of these operational processes and proposal of recommandations adapted to the highly-international and multi-cultural context of this firm
- Defence of these proposals in front of a panel of international consultants
- 3 sessions for the preparation and defence of an in-depth analysis of a multinational listed firm (strategy and translation of its businss model into its main key business processes)
- 3 sessions for an in-depth analysis of the risks and controls currently implemented in a multinational, a group of its external auditors being present during the sessions.
Mode of delivery (face-to-face ; distance-learning)
Work in groups with the support of a group of managers and international consultants for the general understanding and the analysis of the real cases (6 sessions, presence is COMPULSORY and absence may lead to the exclusion out ot the course).
The course starts on November, 7 and ends up on December, 12. It takes place from 9.00 to 12.00 in Room 130 (Building N1)
Recommended or required readings
De Wit B., Meyer R. (2014) : Strategy : An international perspective, Cengage Learning EMEA; Édition : 5th Revised edition
Assessment methods and criteria
- Case study 1 : Presentation and defence of recommendations linked to the optimization of business processes in front of some members of the firm - Goup & Individual - 25 points
- Case study 2 : Presentation and defence of recommendations linked to risk identification and control in front of a panel of international consultants : Group & Individual - 30 points (50/50)
- Oral discussion at the end of the course (pitch) : Individual - 40 points
Individual evaluation : 75 %
Work placement(s)
Organizational remarks
Contacts
Teacher :
Prof. D. Van Caillie : d.vancaillie@ulg.ac.be