Duration
10h SEM
Number of credits
| Bachelor in pharmacy | 1 crédit |
Lecturer
Coordinator
Language(s) of instruction
French language
Organisation and examination
Teaching in the first semester, review in January
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
The course consists of two-hour workshops spread over the same day, and synthesis held in a plenary class.
Learning outcomes of the learning unit
The course prepares students to make the best of the two-week initiation internship in a public pharmacy scheduled at the end of the Bachelor's cycle (in the summer).
It aims at raising awareness of the basics of professional communication through dealing with "prototypical" situations:
- the unfolding of a classic pharmaceutical interview: welcome, analysis of the patient's request, negotiation, conclusion (use of the QUIDAM method)
- inadmissible / incompatible patients' demands with the pharmacist's function, ethics or skills
- the management of emotions (impatience, anger, emotional outbursts) and personalities
The key-objective could be summed as 'patient-centered approach".
Prerequisite knowledge and skills
A practical command of French is mandatroy.
Planned learning activities and teaching methods
The course is organized as small-group workshops and used simulations, namely within the didactic pharmacy.
Mode of delivery (face-to-face ; distance-learning)
In-person workshops gathered on one to two day of classes. Attendance is optional though warmly recommended
Recommended or required readings
Slides made available (though optional)
Assessment methods and criteria
Written exam
Work placement(s)
Organizational remarks
Contacts
Geneviève PHILIPPE, co-titulaire.
Bureau Pédagogique de la Faculté de Médecine
Avenue Hippocrate 15
Bat B36, -1/8
4000 Liège
++ 32 4 366 98 66
g.philippe@ulg.ac.be