Study Programmes 2015-2016
PSYC0045-1  
Mediation psychology
Duration :
20h Th, 10h Pr
Number of credits :
Master in education (120 ECTS)3
Master in education (120 ECTS)3
Master in education (120 ECTS)3
Master in education (120 ECTS)3
Master in psychology : general (120 ECTS)3
Master in psychology : general (120 ECTS)3
Master in psychology : general (120 ECTS)3
Master in psychology : general (120 ECTS)3
Master in psychology : general (120 ECTS)3
Lecturer :
Clélia Kestemont, Jean-François Leroy
Substitute(s) :
Sonia Vella, Isabelle Gruslin, Clélia Kestemont
Coordinator :
Jean-François Leroy
Language(s) of instruction :
French language
Organisation and examination :
Teaching in the second semester
Units courses prerequisite and corequisite :
Prerequisite or corequisite units are presented within each program
Course contents :
1. Crisis-conflict-rupture and change; the systemics of conflict.
2. Social evolution, morals and the concept of justice.
3. The history of mediation, definitions, typologies and related processes (conciliation, arbitration, negotiation) 4. The conditions for mediation. Principles and basic conditions for mediation. Mediation and its limitations. 5. The process of mediation: phases, context, dangers and contra-indications. Deontology and ethics of mediation.
6. The tools, methods and positions of mediation. Attitudes and skills of the mediator. Third parties.
7. Mediation, the field of application and familial, therapeutic, penal, organisational, school, social/community and ombudsman professionalisation.
Learning outcomes of the course :
1. To acquire the theoretical foundations for tackling mediation.
2. To enable students to situate mediation within social and ethical evolution, and the concept of justice.
3. To acquire the methodological and technical foundations to enable the mediation process to be managed.
4. To learn how to use methods and techniques covered in class.
5. To understand the professionalisation of mediation
6. To develop a critical approach to establishing a mediation process
7. To develop a critical approach in terms of one's own mediation practices and to recognise one's own style.
Prerequisite knowledge and skills :
Planned learning activities and teaching methods :
Mode of delivery (face-to-face ; distance-learning) :
Recommended or required readings :
Reading folder.
Assessment methods and criteria :
Oral examination. The student must be able, on the basis of a given situation:

  • to envisage whether or not it is appropriate to establish a mediation process
  • to explain how one would intervene as a mediator and what are the steps to be followed to manage this situation
Work placement(s) :
Organizational remarks :
Contacts :
Teacher: SPGO - Social Psychology of Groups and Organizations, B63a E-Mail : Jean-Francois.Leroy@ulg.ac.be
Assistants : - Clélia KESTEMONT : clelia.kestemont@ulg.ac.be(isabelle.gruslin@ulg.ac.be , tél. 04 366 51 36 - Cédric DANSE : )cedric.danse@ulg.ac.be(tiber.manfredini@ulg.ac.be , 04 366 95 02)