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| GEST2021-1 | Seminar preparing to become a manager
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| Duration : | 12h Th |
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| Credits/ECTS : |
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| Holder(s) : | Jocelyne Robert |
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| Language : | French language |
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| Course contents : | Development of the « savoir-être » of future executives as people managers. In other words : to teach him to communicate better, to run a team, to negotiate, to be in charge of people. The Management Ethics module, on the other hand, will aim at : making future managers aware of ethical elements in corporate management; developing a clear-minded & critical attitude to these elements. |
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| Course objective : | Better communication :
1. Basic communication mechanisms
2. Attitudes contributing in developing a good communication
3. Manipulation attitudes
4. Contribution of NLP
- Meeting running & teamwork
- Group dynamics : basic concepts
- The role of the organizer, preparation & follow-up, meetings : success factors
- Organizing autonomous teams. Participative management : Participative management by objectives
- Better negotiation :
- Basic mechanisms & key concepts, rational & relational dimensions
- Integrative & distributive negotiation - Constraints - Reasoned negotiation methods (Fisher & Ury)
- Strategies & tactics, managing conflicts within the company - After negotiations
- Better staff management :
- Types of management, post components, integration in a manager's function, leadership, self-analysis, teamwork, introduction of change, support limits.
- « Management Ethics » Module
- The responsibility of the company in some essential fields : environmental, social & human resources responsibilities
- Fundamental questions : the limits of ethics, difference between morality & ethic |
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| Organization : | Participative, concrete, inductive procedure.
- References to the experience of participants.
- Case study & role-play helping students immerse themselves in situations.
- Exercises recorded with a video camera, followed by critical performance analysis.
- The behavior of teachers (from the points of view of communication & leadership).
- Reading list.
- Lectures. |
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| Assessment : | 1st session assessment :participation in the seminar ;written report
2nd session assessment : /
porlonged 2nd session assessment : |
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| Contacts : | E-mail: jocelyne.robert@ulg.ac.be 04 232 72 15 |
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