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MARK0724-1

Sales Management (seminar),


Duration :30h Th
Credits/ECTS :
2e licence en sciences commerciales (Management international)2
5e ingénieur commercial2,5
Holder(s) :Jean Tondeur
Course contents : - Sales role-plays & exercises.
- Sales force conception exercises (size & deployment).
- Design of reporting documents & sales management charts (objectives/budgets, performances, individual performance analysis, team performance analysis).
- Pay assessment & determination according to collective & individual objectives (fixed/variable balance, incentives,...).
- Sales force coordination (sales meetings, appraisals, field coaching, ...).
- Selection & recruitment.
- Collective exercise in a company: analysis & recommendations regarding sales management (conception & coordination)
Course objective : - To get students used to sales jobs, sales and negotiation situations & the use of convincing techniques.
- To provide students with a solid background in the main sales management techniques
Prerequisites : FIN 505 Accounting & Finance
MKTG 552 Marketing
Organization : - Sales & negotiation role-playing filmed (2 full days)
- Sales management tools design (management charts, etc.)
- Interactive case study
Written notes : - B.P. SHAPIRO, "Sales program management : formulation and implementation", Mac Graw-Hill, series in management.
Assessment : 1st session assessment : active participation in class (quantity and quality of interventions); oral presentation of group work
2nd session assessment : oral examination
prolonged 2nd session assessment : oral examination




ULg : Students and Studies Administration - Academic Affairs
Contact : Monique Marcourt, direction A.E.E.
Date of data : 27/02/2006
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