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GEST0932-1

Manager Training (seminar)


Duration :45h Th
Credits/ECTS :
2e licence en sciences commerciales (finances)3
2e licence en sciences commerciales (Management international)3
5e ingénieur commercial3,5
Holder(s) :Jean‑Marie Dujardin, Jocelyne Robert
Course contents : Development of the « savoir-être » of future executives as people managers. In other words : to teach him to communicate better, to run a team, to negotiate, to be in charge of people. The Management Ethics module, on the other hand, will aim at : making future managers aware of ethical elements in corporate management; developing a clear-minded & critical attitude to these elements.
Course objective : - Better communication :
1. Basic communication mechanisms
2. Attitudes contributing in developing a good communication
3. Manipulation attitudes
4. Contribution of NLP
- Meeting running & teamwork
- Group dynamics : basic concepts
- The role of the organizer, preparation & follow-up, meetings : success factors
- Organizing autonomous teams. Participative management : Participative management by objectives
- Better negotiation :
- Basic mechanisms & key concepts, rational & relational dimensions
- Integrative & distributive negotiation - Constraints - Reasoned negotiation methods (Fisher & Ury)
- Strategies & tactics, managing conflicts within the company - After negotiations
- Better staff management :
- Types of management, post components, integration in a manager's function, leadership, self-analysis, teamwork, introduction of change, support limits.
- « Management Ethics » Module
- The responsibility of the company in some essential fields : environmental, social & human resources responsibilities
- Fundamental questions : the limits of ethics, difference between morality & ethic
Prerequisites : RH 132 Staff Management
Basic knowledge in Management
Organization : - Participative, concrete, inductive procedure.
- References to the experience of participants.
- Case study & role-play helping students immerse themselves in situations.
- Exercises recorded with a video camera, followed by critical performance analysis.
- The behavior of teachers (from the points of view of communication & leadership).
- Reading list.
- Lectures.
Assessment : 1st session assessment :participation in the seminar (1/3);written report (2/3rd)
2nd session assessment : /
porlonged 2nd session assessment : /




ULg : Students and Studies Administration - Academic Affairs
Contact : Monique Marcourt, direction A.E.E.
Date of data : 27/02/2006
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