2023-2024 / COMM0006-1

Communication strategy - difficult conversations

Theory and practice in communication

Specific module in nursing science

Duration

Theory and practice in communication : 10h Th, 8h Pr
Specific module in nursing science : 8h Pr

Number of credits

 Master in public health (120 ECTS) (Transitional programme)2 crédits 

Lecturer

Theory and practice in communication :
Specific module in nursing science :

Language(s) of instruction

French language

Organisation and examination

All year long, with partial in January

Schedule

Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

Theory and practice in communication

To develop effective communication strategies

Specific module in nursing science

To develop effective communication strategies

Learning outcomes of the learning unit

Theory and practice in communication

  • Implement a dynamic of professional cooperation including the patient and his entourage
  • Master the basic concepts of communication and their impact on communication processes
  • Apply communication methods and tools appropriate to different situations and audiences
  • Define the communication process
  • Explain the place of communication in relation to human factors and Crisis Resource Management
  • Explain the role of communication in teamwork and leadership
  • Apply specific strategies for dealing with difficult communications
  • Develop assertiveness (speaking-up) in crisis situations
  • Identify the roles of verbal and non-verbal language
  • Understand the emotional and relational implications of all communication

Specific module in nursing science

  • Implement a dynamic of professional cooperation including the patient and his entourage
  • Master the basic concepts of communication and their impact on communication processes
  • Apply communication methods and tools appropriate to different situations and audiences
  • Define the communication process
  • Explain the place of communication in relation to human factors and Crisis Resource Management
  • Explain the role of communication in teamwork and leadership
  • Apply specific strategies for dealing with difficult communications
  • Develop assertiveness (speaking-up) in crisis situations
  • Identify the roles of verbal and non-verbal language
  • Understand the emotional and relational implications of all communication

Prerequisite knowledge and skills

Theory and practice in communication

None

Specific module in nursing science

None

Planned learning activities and teaching methods

Theory and practice in communication

Theory and simulations

Specific module in nursing science

Theory and simulations

Mode of delivery (face to face, distance learning, hybrid learning)

Theory and practice in communication

Blended learning


Additional information:

Face-to-face teaching is preferred for both theory and simulations.
Synchronous distance learning will only be considered for the theoretical part.

Specific module in nursing science

Blended learning


Additional information:

Face-to-face teaching is preferred for both theory and simulations.
Synchronous distance learning will only be considered for the theoretical part.

Recommended or required readings

Theory and practice in communication

None

Specific module in nursing science

None

Theory and practice in communication

Exam(s) in session

Any session

- In-person

oral exam

- Remote

oral exam


Additional information:

Individual Oral Reflection Test

Specific module in nursing science

Any session :

- In-person

oral exam

- Remote

oral exam

- If evaluation in "hybrid"

preferred remote

<br /><br /> Exam(s) in session

Any session

- In-person

oral exam

- Remote

oral exam


Additional information:

Individual Oral Reflection Test

Work placement(s)

Organisational remarks and main changes to the course

Contacts

Theory and practice in communication

Alexandre Ghuysen
A.Ghuysen@chuliege.be
04/284.37.31
 
Méryl Paquay
meryl.paquay@chuliege.be
04/284.37.38

Specific module in nursing science

Alexandre Ghuysen
A.Ghuysen@chuliege.be
04/284.37.31
 
Méryl Paquay
meryl.paquay@chuliege.be
04/284.37.38

Association of one or more MOOCs