Duration
30h Th
Number of credits
| Master in management, professional focus in international strategic marketing | 5 crédits | |||
| Extra courses intended for exchange students (Erasmus, ...) | 5 crédits |
Lecturer
Language(s) of instruction
English language
Organisation and examination
Teaching in the first semester, review in January
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
The successful global marketer needs to develop the empathy, knowledge and skills required to successfully operate in a constantly evolving global environment. The intercultural marketing course intends to familiarize students with the myriad of decisions to compete outside the "home" country taking into consideration the cultural diversity and how crucially culture affects a firm's competitive advantage and strategic positioning in foreign markets. This course allows students to "decentering" their approach to understand cultural diversity in consumer behavior and marketing management and gain experience in current issues in marketing-related decisions faced by a specific firm entering a foreign market (team assignment requiring systemic, analytical, creative and ethical competences).
Learning outcomes of the learning unit
Upon completion of the subject, students will be able to:
- Awareness: reflect on both one's own and others' cultures and the way they change perception and define expectations as well as its relevance to marketing
- Knowledge: understand how culture can be defined through familiarization with both ,,visible,, and ,,invisible,, cultural dimensions
- Implementation: measure the impact of culture on consumer behavior across markets & identify and extract the different meanings related to products/services across borders.
- Skills: exhibit interpersonal skills working together in teams to obtain creative solutions to intercultural marketing problems (enhancing your analytical, creative, and ethical decision-making skills)
- ILO-2: Gaining the knowledge and understanding of one of the proposed fields of concentration or to gain deep knowledge in the field of the management being already specialized through a first University master's degree.
- ILO-4: To acquire the capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem.
- ILO-5: Integrate autonomously researched information, tools, knowledge, and context to build and propose, either individually or as part of a team, original, creative and viable solutions to concrete complex management problems, whether real or simulated, taking into account, when necessary, the human, social and legal context.
- ILO-7: Being capable of professional teamwork.
- ILO-9: Developing a critical sense.
- ILO-10: Developing a transversal, global vision.
- ILO-11: Creative conception of solutions.
- ILO-12: Professional capacity for oral communication.
Prerequisite knowledge and skills
The students are required to participate actively during the sessions. Accordingly, they need a good proficiency level in spoken and written English.
Each student should have followed at least one course of Basics/Principles in Marketing prior to taking the International Marketing Course.
Planned learning activities and teaching methods
An Eye-Tracking Project is a vital element in the learning process (KLO-2). As part of the Intercultural Marketing & Communication course at HEC Liège, students will participate in an applied research project on e-commerce usage across cultures, using eye-tracking technology.
This project reflects our commitment to critical, sustainable, and engaged education:
- It develops scientific and analytical thinking by applying advanced methods (eye-tracking) to uncover unconscious consumer behaviors.
- It strengthens intercultural sensitivity, by comparing navigation and visual attention patterns across cultures, and by valuing the diversity of students' backgrounds and perspectives.
- It fosters pedagogical innovation, placing students at the center of a hands-on research experience and engaging them in reflections on adapting digital interfaces to international markets.
- It contributes to discussions on the sustainability of digital practices, by questioning the cultural relevance, inclusiveness, and responsibility of user experiences.
Mode of delivery (face to face, distance learning, hybrid learning)
Face-to-face course
Further information:
The course will be delivered face-to-face, fostering direct interaction and active engagement among students, instructors, and guest speakers. This in-person format will enhance collaborative learning through discussions, group activities, and real-time feedback. To ensure productive sessions, students are expected to review specific materials before each class, including assigned readings, case studies, and articles related to sustainability marketing. These preparatory materials will help frame the topics for discussion and enable students to participate more meaningfully in class activities and discussions.
Course materials and recommended or required readings
Platform(s) used for course materials:
- LOL@
Further information:
Platform(s) used for course materials:
- LOL@
Further information:
The content of the course will be along the lines of 2 authors:
- Usunier, J-C, Lee J.A, (2013), Marketing across cultures, Pearson, 6th edition
- de Mooij, M (2014), Human and Mediated Communication around the World: A Comprehensive Review and Analysis, Springer
- Bojko A. (2013), Eye tracking, the user experience, a practical guide to research, Rosenfeld
Exam(s) in session
Any session
- In-person
written exam AND oral exam
Written work / report
Further information:
Exam(s) in session
Any session
- In-person
written exam ( multiple-choice questionnaire, open-ended questions )
- Remote
oral exam
Written work / report
Additional information:
FIRST SESSION (January):
The overall grading will be based on three different aspects:
- 100% Eye tracking project (TA) - (teams of 3-4 members based on class size), Analysis and recommendation about a specific topic developed in various steps.
- Bonus Class Contribution (CC) - Effective participation means active, substantive, and continuous contribution. CC can take the form of being prepared to discuss the assigned readings and cases, raising or answering questions particularly when classes welcome guest speakers, offering comments, participate constructively, presenting own ideas and critiquing those of others, enriching the class with relevant items of interest from the media or personal experiences or taking part in brief in-class quizzes or other exercises.
- Peer evaluation - The peer assessment is organized at the end of the project on lol@. You will assess your teammates' commitment in the team project. This assessment produces a ratio used as a multiplier of your team grade.
RESIT (August):
Individual Assignment (individual evaluation-IE) - In the first week after the deliberation (beginning of July), in case the team assignment was not succeeded in January, each student is requested to contact the professor to be appointed a specific topic for the resit. In case the first session individual evaluation has not been succeeded in January, the student takes an oral examination (face2face or online) based on all the course material.
Note:
To pass the course, you MUST at least have 10/20 in the final exam AND in the team assignment. In case you fail only one of those two activities, the failed activity accounts for 100% of the final grade. For instance, if you passed the TA (14/20) but failed the IE (9/20), the final grade in the first session will be 9/20. Succeeded activities are NOT transferred to another academic year
Work placement(s)
Organisational remarks and main changes to the course
Students are expected to attend class when they have read the necessary material and have their preparation done. They should actively participate in class discussions and when there is a guest speaker, be active and raise smart questions.
Contacts
For lecture content, please contact GRUSLIN Claire by email Claire.Gruslin@uliege.be
Please note that her office is located:
Rue Louvrex 14 - 4000 LIEGE (N3 - 4th Floor- room 1/26)