Duration
30h Th
Number of credits
| Master in business engineering, professional focus in sustainable performance management | 5 crédits |
Lecturer
Language(s) of instruction
English language
Organisation and examination
Teaching in the first semester, review in January
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
This course trains students in strategic performance management towards sustainability. It puts into practice the main models and tools for ensuring consistency between strategic planning and monitoring an organization's overall performance, in order to optimize it and make it more sustainable.
It is structured around five modules that are explored in depth in theoretical presentations and then applied in a field project:
- The introductory module reviews the fundamentals of strategic performance management, including the concepts of strategic planning, performance, management control, dashboards, and indicators. This module looks back at the history of the strategic performance management function within organizations and the objectives it serves.
- The "strategy and control" module focuses on key models that link strategic planning and monitoring of its implementation, using different types of coordinated controls that act as levers for strategic change.
- The "Sustainable performance" module focuses on theoretical and practical reference models (EFQM) for integrating the triple performance objective of "people, planet, profit" into each stage of strategic performance management.
- The "Measuring and monitoring" module focuses on performance measurement techniques and the main categories of performance indicators, while encouraging students to develop a systemic, holistic, and contingent perspective.
- The "Change management" module is devoted to the dynamics of organizational change and the role of organizational culture in ensuring consistent strategic performance management and continuous improvement in a volatile, uncertain, complex, and ambiguous world.
Learning outcomes of the learning unit
- Strengthening knowledge and understanding of basic management disciplines in order to use them to perform a rigorous analysis of a management situation and provide pertinent solutions. Developing a transversal, global vision of an organization.
- Gaining the knowledge and understanding of performance management systems and risk management, and being able to mobilize them in order to solve concrete management challenges
- Capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem, to perform a rigorous analysis and derive pertinent solutions
- Ability to use modelization methods in the fields of performance management and reliability optimisation when seeking a solution for a concrete management problem
- Providing concrete and creative solutions to a global management problem, integrating a dimension of technology, innovation, change or production
- Ability to work professionally in a project team, development of critical thinking and argumentation skills
- Professional capacity for oral and written communication in business English
- Suggesting solutions that are ethical and socially responsible and that respect the principles of good governance
Prerequisite knowledge and skills
Prerequisites:
- Cost Accounting and management control
- Business Modelling, Control & Planning (ideally)
- Strategic Management
Planned learning activities and teaching methods
Interactive pedagogical approach based on several teaching methods:
- Active preparation for the course with reading of key scientific articles
- Oral presentation of these key scientific articles, either in group or individually (depending on the length and complexity of the articles
- Field work by group on a real-life organization, performance audit report, oral presentation
- Company visit, interaction with practitioners and managers
- Classroom discussions/debates on articles as well as on the interim results of the field work
Mode of delivery (face to face, distance learning, hybrid learning)
Blended learning
Further information:
Combining face-to-face and distance learning activities
Additional explanations:
- Face-to-face: theoretical classes, company visits, presentation of field project's results
- Remote: Readings, field work by group, coaching and methodological support
Course materials and recommended or required readings
Platform(s) used for course materials:
- LOL@
Further information:
All the necessary resources are available on Lol@
Information regarding recommended and required reading will be provided during classes. Slides and relevant documents will be posted on Lol@, but students are required to take notes during classes, theoretical presentations, visits, and interactions with companies.
Exam(s) in session
January exam session
- In-person
oral exam
August-September exam session
- In-person
oral exam
Written work / report
Continuous assessment
Further information:
Exam(s) in session
January exam session
- In-person
oral exam
August-September exam session
- In-person
oral exam
Written work / report
Continuous assessment
Further information:
Continuous assessment: theoretical presentation based on one or more assigned articles - 30%
Assessment criteria: detailed understanding of the article and its implications, ability to accurately summarize the key points of the article, quality of analysis and critical thinking, structure and style of the presentation, fluency of oral communication and time management, relevance of exchanges/discussion following the presentation, compliance with instructions, teamwork, and balanced distribution of the workload (if working in a group)
Exam(s) during the session
January session
- Submission of a performance audit report - maximum 25 pages excluding appendices - 40%
Assessment criteria: Clarity and robustness of the methodological approach, harmony of teamwork and balanced distribution of workload, relevance of the theoretical models and concepts used, quality of analysis and critical thinking, originality and relevance of recommendations, structure and style of the written report, compliance with instructions
- Face-to-face oral assessment, presentation of performance audit results with Q&A session - 30%
Assessment criteria: ability to summarize key points, mastery of the report content in relation to the theory, fluency of oral communication and distribution of speaking time, relevance of answers during the Q&A session, structure and style of the presentation material, compliance with instructions.
August-September session: students enrolled in the second session give a theoretical presentation based on new scientific articles assigned to them, followed by a series of theoretical questions covering the different modules of the course (oral exam accounting for 100% of the final grade).
Assessment criteria: see above
Work placement(s)
Organisational remarks and main changes to the course
Official language : English
The attendance to the course is compulsory.
Contacts
Teacher :
Prof. N. Crutzen
Teaching Assistant (s):
Louise Colling: louise.colling@uliege.be
Julien Chouak