2024-2025 / LOGI0019-1

Operations Management

Duration

30h Th

Number of credits

 Master in management, professional focus in global supply chain management5 crédits 
 Extra courses intended for exchange students (Erasmus, ...)5 crédits 

Lecturer

Véronique François

Language(s) of instruction

English language

Organisation and examination

Teaching in the second semester

Schedule

Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

This course delves into the essential aspects of Operations Management, emphasizing strategic, tactical, and operational planning and control for the production of goods and services. Students will learn how to use effective planning and resource management techniques to meet customer demand.

The course covers a wide range of quantitative decision-making models in operations management and, consequently, students are expected to understand and apply various mathematical models.

The covered topics include capacity planning, lot sizing, scheduling, process improvement, and purchasing.

Learning outcomes of the learning unit

After completing this course, students will be able to:

  • Understand the concepts tied to strategic, tactical, and operational capacity management.
  • Apply quantitative models and methods for decision-making in operations management, particularly for capacity planning, lot sizing, and scheduling.
  • Recommend effective resource management strategies to meet customer demand for goods or services in various contexts.
  • Evaluate and improve the performance of production processes of goods and services using adequate planning strategies and continuous improvement techniques.
  • Understand the main aspects of the purchasing function in companies.
  • Develop supplier selection strategies aligned with the organization's objectives.
  • Use insights from scientific literature to inform decision-making and problem-solving in real-world operations management scenarios.
  • Apply theoretical frameworks from scientific literature to analyze and solve complex operational challenges in supply chain management.
Students who choose to complete the elective project will be able to:

  • Utilize analytical tools and specialized software to model and solve operations management problems.
  • Effectively communicate analyses and recommendations.

Prerequisite knowledge and skills

This course uses several quantitative techniques to solve decision making problems.

Students who take this class should feel comfortable with:

 - Basic concepts of supply chain management (including MRP computations) ;

 - The normal distribution and its properties ;

 - Mixed integer linear programming models such as those introduced in courses of Supply Chain Management and Quantitative Methods in Management (e.g. LOGI0011 and MQGE0005).

Regarding linear programming, the notations related to sums, sets, and index domains are assumed to be known.



 

Planned learning activities and teaching methods

Learning activities in the classroom are composed of ex-cathedra lectures, directed exercises and discussions about readings. Some topics may be studied using a flipped approach

Softwares are used to implement and solve some of the studied decision-making models.

Each week, the teacher provides students with material to work on, out of the classroom, for the next course session (e.g. readings of scientific articles, exercises, ...).

Moreover, an optional project is proposed to students who want to deepen their mastery of the studied concepts and their capabilities to implement those concepts in practical environements.
 

 

Mode of delivery (face to face, distance learning, hybrid learning)

Face-to-face course


Further information:

Face-to-face course




 

 

 

 

Course materials and recommended or required readings

Documents that can be found on the virtual campus Lol@:

1. The PowerPoint presentations used during the lectures will be available on the virtual campus Lol@.

2. Any additional material will also be available on Lol@ (articles, exercises, videos...)

Exam(s) in session

Any session

- In-person

written exam ( multiple-choice questionnaire, open-ended questions )


Further information:

The course grade is the grade obtained for the final written exam.

An optional group project is proposed to the students during the semester and may allow them to improve the exam grade (for both the first and second sessions). However, it is not possible to retake a project during the second session.

 

 

 

 

 

 

 

Work placement(s)

Organisational remarks and main changes to the course

The course is given in English during the second semester.




 

Contacts

Veronique FRANÇOIS (veronique.francois@uliege.be)

HEC Liège, building N1a, office 3/34

 

Association of one or more MOOCs