2023-2024 / PSYC0068-1

Staff evaluation practices


10h Th, 20h Pr

Number of credits

 Master in psychology (120 ECTS)4 crédits 


Isabelle Hansez, Delphine Suttor


Isabelle Hansez

Language(s) of instruction

French language

Organisation and examination

Teaching in the second semester


Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

This course consists of 2 parts.

The first part deals with the theoretical underpinnings of staff appraisal, providing a context that is essential for understanding the approach, but also for practical intervention.

The second part involves students in taking part in a field study of appraisal practices, focusing specifically on managers' experiences following changes in the staff appraisal process within their company. Each student will be required to conduct one or more individual interviews with managers, guided by an interview grid, and to transcribe and analyse these interviews. Students will also have to take part in group discussion sessions with their peers about the data collected. The study is part of a project led by HEC Montréal, and will therefore be carried out in collaboration with Quebec researchers.

Learning outcomes of the learning unit

- Understand the current context and challenges of staff appraisal practices within companies.

- Based on theoretical concepts and practical observations in connection with the individual interviews conducted, develop a critical approach to the various practices and observations made.

- Gain an understanding of specific company issues through participation in an international study.

- Developing research skills: conducting a meeting using an interview guide, transcribing, analysing and summarising data, exchanging ideas with peers, establishing links with a larger-scale research project.

Prerequisite knowledge and skills


Planned learning activities and teaching methods

Multiple teaching methods :

  • Traditional: "ex-cathedra" type, covering theoretical concepts
  • Practical: in-company interviews and transcription work
  • Reflective: building and using students' critical thinking skills around assessment practices
  • Collective: discussions between peers about the data collected and analyses

Mode of delivery (face to face, distance learning, hybrid learning)

Blended learning

Additional information:

Theory: 2-hour classroom sessions per week

Practice: in-company, at home and in group face-to-face sessions

Recommended or required readings

Slides and syllabus

Suggested reading :

- Barbelivien, D. et Meyssonnier, F. (2019). L'évaluation des salariés entre contrôle de gestion et GRH, étude comparée de cinq multinationales. Revue française de gestion, 4(281), 29-42.

- Doucet, O. et Lapalme, M.E. (2021). Vu d'ici - Évaluation et gestion de la performance : vers un rôle d'accompagnateur. Gestion(46), 27-29.

- Doucet, O., Giamos D. et Lapalme M.E. (2019). Peut-on gérer la performance et le bien-être des employés ? Une revue de littérature et quelques propositions de recherche sur les pratiques innovantes en gestion de la performance. Ad Machina, 165-176.

- Vidaillet B. (2013). Evaluez-moi! Evaluation au travail: les ressorts d'une fascination. Seuil. 

Written work / report

Additional information:

June session:

- Submission of a written report analysing their interview(s), supported by the reading and critical reflection of a scientific article.

August-September session:

- Same procedure

Work placement(s)

Organisational remarks and main changes to the course



Isabelle HANSEZ, Unité de Valorisation des Ressources Humaines, ihansez@uliege.be

Delphine SUTTOR, Unité de Valorisation des Ressources Humaines, delphine.suttor@uliege.be

Association of one or more MOOCs