2023-2024 / LOGI0020-1

Retail and Distribution Management


30h Th

Number of credits

 Master in management (120 ECTS)5 crédits 


Sabine Limbourg, Willem Standaert

Language(s) of instruction

English language

Organisation and examination

Teaching in the first semester, review in January


Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

The course will provide students with both fundamental and more advanced knowledge about retail and distribution management. The entire distribution network will be taken into consideration. The scope of the course is to highlight the most important theories, concepts, models and methods in order to identify, describe, analyze and design diverse solutions for physical distribution of goods. The course will furnish an understanding of the important role played by warehouses, facilities in the supply chain where product pauses and is handled. The increased concerns about the environmental impacts of industrial activities and the search for economic advantages have given birth to the concept of a closed-loop supply chain (CLSC). Therefore, this course aims at approaching topics related to CLSC such as returnable transport items.
As the last link between product manufacturers and the end customer, retailers also play a crucial role in the distribution chain. Retail management involves creating a consistent customer experience, incorporating digital technology. Effectively managing this final step in the distribution channel may lead to competitive advantages.

Learning outcomes of the learning unit

Partim Retail:

Relating strategic marketing to retail & distribution management

Distinguishing types and functions of distributors and retailers

Developing an integrated omni-channel distribution strategy

Managing the retail mix to create consistent and engaging customer experiences

Developing distributor and end-customer relationships

Understanding the role of digital technologies in retail & distribution management

Partim Distribution:

Understand the importance of distribution in the overall Supply Chain performance and have an overall picture of distribution.

Understand the factors influencing the design of distribution systems

Understand how changes in distribution systems can influence industries' activities and vice versa: how industries' activities can influence requirements of distribution systems

Understand, explain, and compare different theories and models about distribution.

Use established technical terms to communicate and discuss distribution-related issues

Use reference literature and scientific publications to analyse, evaluate and develop solutions for distribution systems

Ability to use theories, models, and tools to describe, analyse and evaluate industries' distribution needs.

Resolve problems inherent in distribution management.

Capacity to independently describe, analyse and design solutions for distribution according to industries' requirements

Exchange ideas with industry guest speakers when available.

Prerequisite knowledge and skills

Basic notions of mathematics and statistics
Ability to follow algorithmic instructions

Planned learning activities and teaching methods

Methodology used:
Lectures Readings Discussions Exercise sessions E-learning Testimonials Group work Case studies
General planning of the course:
First semester

Mode of delivery (face to face, distance learning, hybrid learning)

Face-to-face course

Recommended or required readings

Available documents on the virtual campus Lol@:
1. Slides 2. Exercises and solutions 3. Readings and cases
Recommended references:
[1] Bartholdi J and Hackman S (2011) Warehouse & Distribution Science [2] Ghiani, G., Laporte, G. and Musmanno, R. (2004) Introduction to Logistics Systems Planning and Control, John Wiley & Sons Ltd, West Sussex, England. ISBN 0470849177 [3] Levy, M., Weitz, B., and Grewal, D. (2018), Retailing Management, 10th ed., McGraw-Hill Education

Exam(s) in session

Any session

- In-person

written exam ( multiple-choice questionnaire, open-ended questions )

Additional information:

Written exam (questions may consist for instance of a multiple-choice questionnaire, open-ended questions; on the whole material seen in the course, thus theory, exercises, and guest lectures)


First session

Partim Distribution. Document allowed: 1-page (not sheet!) of personal notes. The notes must be handwritten and individual. Failure to comply with these instructions will result in the withdrawal of the document during the exam.  Project (15%) + Written exam (35%)

Partim Retail: Project (20%) + Written exam (30%)

Second session

Written exam (100%)
Partim Distribution. Document allowed: 1-page (not sheet!) of personal notes. The notes must be handwritten and individual. Failure to comply with these instructions will result in the withdrawal of the document during the exam.

Work placement(s)

Organisational remarks and main changes to the course





Association of one or more MOOCs

Items online

Course material