2023-2024 / INFO9001-3

Digital Transformation

Digital Strategy

Business Processes


Digital Strategy : 22h Th
Business Processes : 22h Th

Number of credits

 Bachelor in business engineering5 crédits 


Digital Strategy : Nicolas Neysen
Business Processes :

Language(s) of instruction

English language

Organisation and examination

Teaching in the first semester, review in January


Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

Digital Strategy

Today, every organization is impacted by the digital revolution, whether it likes it or not. Digital is now an unavoidable factor that affects corporate life. This true in all sectors and for all types of organizations.
In a more or less ambitious way, firms are led to transform in order to meet the challenges of digital. This is why this digital strategy course was designed. Its purpose is to understand what the term "digital transformation" implies and how a digital transformation strategy is built.
Various themes will be addressed in this course, among which: Industry 4.0, the platformization of economy, AI, etc.

Business Processes

In today's business environment, Business Processes are essential for every company and organization. They provide a better understanding of how businesses work and provide better services/values to their customers. Hammer & Champy's define a business process as " a collection of activities that takes one or more kinds of input and creates an output that is of value to the customer". In other words, the business processes are the business of the company and organization.
This course mainly covers the following topics:

  • Business Process Identification
  • Modeling As-is process with BPMN 2.0
  • Business Process Analysis
  • Business Process Redesign with BPMN 2.0 (To-be process)
  • Business Process automation with a Business Process Management Systems (e.g. Signavio) and ERP system (Odoo)

Learning outcomes of the learning unit

Digital Strategy

By the end of the course, students will be able to:

  • define the concept of digital transformation
  • differentiate digital technology from digital strategy
  • elaborate a digital strategy building approach
  • understand the main digital-related technologies
  • apprehend digital-related changes in terms of business model.

Business Processes

In the end of this course, students will have developed different knowledge and skills related to Business Process. In particular, they will be:

  • Able to identify As-is process
  • Able to model Business Processes with BPMN 2.0
  • Able to identify the bottleneck of a Business Process
  • Able to improve the performance et effectiveness of a Business Process and able to model the To-be process
  • Able to implement and automate a business process of the organization with a Business Process Management Systems (Signavio) and ERP System (Odoo)

Prerequisite knowledge and skills

Digital Strategy

No specific prerequisite.

Business Processes

  • INFO0076 or INFO0074
  • Erasmus students must contact the professor by email before registering.

Planned learning activities and teaching methods

Digital Strategy

Learning method will be based on:

  • Active participation to physical classes
  • Reading of a number of predefined articles
  • Realization of a group work

Business Processes

  • Project based learning: a group of 5 to 6 students work on a case. Students are asked to contact real company for their project. Students need to deliver a written report and an oral presentation. 
  • Flipped classroom: students are invited to follow some MOOCs before the lectures and LABs
  • Some individual works are marked. 

Mode of delivery (face to face, distance learning, hybrid learning)

Digital Strategy

Blended learning

Additional information:

The teaching mode will mainly be based on physical lectures. Some interactive sessions might be organized online.

Business Processes

Face-to-face course

Additional information:

MOOCs on theoritical part, BPMN, Singavio, Odoo,..., lecture, LABs, and project of a group of 5 to 6 students

Recommended or required readings

Digital Strategy

There is no specific textbook for this course. However, several papers and articles are mandatory and will be shared on the go.

Business Processes

Dumas, M., La Rosa, M., Mendling, J., Reijers, H. Fundamentals of Business Process Management. 2nd Edition.  https://link.springer.com/book/10.1007/978-3-662-56509-4

Digital Strategy

Exam(s) in session

Any session

- In-person

written exam ( multiple-choice questionnaire, open-ended questions ) AND oral exam

Written work / report

Additional information:

Final exam (NB: written on first session and oral on second session): 75 %

Group work: 25 %

To pass the course, it is compulsory to pass the exam and to have participated in the group work.

Business Processes

Written work / report

Continuous assessment

Out-of-session test(s)

Additional information:

  • Project: 60%
  • Individual work: 40%

Work placement(s)

Organisational remarks and main changes to the course


Business Processes

  • Samedi Heng, samedi.heng@uliege.be
  • Julie Jamar, jamar@uliege.be

Association of one or more MOOCs