2023-2024 / INFO2039-2

Management Information Systems


30h Th

Number of credits

 Master in management, professional focus in law and management5 crédits 
 Master in management, professional focus in law5 crédits 
 Master in management (120 ECTS)5 crédits 
 Master in management (120 ECTS) (Management of Transitional Organizational Systems (MOST))5 crédits 
 Master in management (60 ECTS)5 crédits 
 Extra courses intended for exchange students (Erasmus, ...)5 crédits 


Ashwin Ittoo

Language(s) of instruction

English language

Organisation and examination

Teaching in the second semester


Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

Course Objectives In this course, students will

  • Be introduced to information systems and their use in managing organizations, particularly ERP (Enterprise Resource Planning) systems
  • Acquire hands-on experience with a real-life, well-known ERP software package, namely SAP S/4 HANA, for managing core business processes
  • Acquire hands-on experience with Business Process modeling (BPMN 2.0), which are essential when designing or implementing information systems.
  • Be introduced to emerging topics such as BigData, Cloud Computing, Blockchains, etc.  
Topics include
1. Introduction to ERP systems:
  • Information Silos/Legacy systems and the need for Enterprise Information Systems
  • Enterprise Information Systems and Organizational Structure
  • ERP (Enterprise Resource Planning) systems architecture and modules
  • SAP ERP systems
2. Business Processes:
  • Business Process Modeling with BPMN 2.0 
  • Business Process Analysis
  • Business Process Redesign 
3. Business Process Implementation in SAP S/4HANA
  • Overview of some key business processes: Materials Management, Sales and Distribution, Finance and Control
  • Mapping of business processes to ERP system architecture and modules
  • Work with some core modules of SAP S/4HANA: SD, MM, FI,...
4. Blockchains
  • Decentralized systems
  • Cryptographic hash functions
  • Public key encryption and digital signatures
  • Proof of work, Incentives
  • Ethereum (vs. classical bitcoin blockchain)
5. Innovations in Information Systems
  • Cloud Computing
  • Green Computing
  • Big Data Management (Hadoop, SPARK)
  • Advances in AI (language and vision)
  • Limits of AI
6. Legal Issues
  • Need for regulation
  • Overview of regulatory agencies, regulations
  • Overview of legal cases on wrong practices regaring use of data

Learning outcomes of the learning unit

  • Recognize the fundamental role of information systems, in particular, ERP systems, in ensuring the proper running of organizations
  • Devise a strategy to optimize an organization's business processes with information systems
  • Able to analyse and model Business Process with BPMN 2.0 
  • Understand fundamental core Business Process implemented in SAP S/4HANA
  • Lead or actively participate in information systems implementation projects within organizations
  • Use information systems to monitor and improve quality control and performance
  • Communicate effectively to various stakeholders (software vendors, developers and end-users)
  • Adapt to trends and evolutions in information systems, especially those brought about by Big Data and other technological phenomena such as the IoT

Prerequisite knowledge and skills

Students should have taken (and passed) information systems courses of their earlier years, in particular, INFO2043-1 and INFO0074-1

Planned learning activities and teaching methods

  • Lectures (resources will be made available on LOL@)
  • Practical sessions/help sessions
  • Project

Mode of delivery (face to face, distance learning, hybrid learning)

Face-to-face course

Additional information:

  • Lectures
  • Selected MOOCs for topics related to business processes.
  • Please note that attendance is compulsory for lectures and practical sessions. Please contact the lecturers beforehand if you are unable to attend a lecture or practical

Recommended or required readings

Selected chapters from

  • Enterprise Systems for Management, by Motiwalla and Thompson, Pearson 2012
  • Integrated Business Processes with ERP Systems, by Magal and Word, Wiley, 2012,
  • Fundamentals of Business Process Management, by Dumas, M., La Rosa, M., Mendling, J., Reijers, H., Springer 2018
  • Lecture notes will be provided by the lecturer, and will be available on the LOL@ learning system

Continuous evaluation, including

  • A practical on BPMN 2.0 will be given and will count (10%) towards the final grades (to be finalized)
  • Project on implementing a practical case of an information system by using SAP S/4 HANA and BPMN 2.0 will count for between 30%-40% of the grade (to be finalized)
  • Written Exam

Work placement(s)

Organisational remarks and main changes to the course


A. Ittoo, ashwin.ittoo@uliege.be S. Heng, samedi.heng@uliege.be J. Jamar, julie.jamar@uliege.be

Association of one or more MOOCs

Items online

Lecture Notes
Visit the website of the course on the e-learning platform Lol@