2023-2024 / GEST3767-1

Consultant Roles and Responsibilities


18h Th, 80h AUTR

Number of credits

 Master in management (120 ECTS)4 crédits 
 Master in business engineering (120 ECTS)4 crédits 


François Pichault, Giseline Rondeaux

Language(s) of instruction

English language

Organisation and examination

Teaching in the second semester


Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

The course offers an introduction to the role and the position of external interveners in organizations and thus, to the nature of the triangular relationships « external intervener - client - company members ». Such reflexions are deepened during the whole academic year according to the evolutions of the project, the position and roles of students in companies. An individual coaching is provided on these topics, in order to favor the permanent interaction between students,  project managers and stakeholders concerned. The coaching sessions offer the opportunity to discuss the practical conditions of the intervention in companies, the development of the project as well as the way in which students can manage their relations with the different actors in companies.

Learning outcomes of the learning unit

The course invites students to take distance from the organizational reality they discover, to position themselves in power relationships, to manage unexpected events, to manage their stress, to adopt assertive attitudes and to develop an autonomous way of thinking. It mainly aims at learning reflexivity and acquiring ethical and socially responsible behaviours.

Prerequisite knowledge and skills

Planned learning activities and teaching methods

The course is mainly based on collective (at the beginning) and individual (after a few weeks) coaching activities. Students are invited to write different reports and synthesis notes in order to prepare their meetings with the coach. A last collective meeting is scheduled in April.

Mode of delivery (face to face, distance learning, hybrid learning)

Face-to-face course

Additional information:

- Collective meetings based on reading texts, building analytical grids and applying them to the project
- Individual coaching focused on the development of the relevant soft skills likely to be mobilized as an external intervener

Recommended or required readings

-   Texts portfolio available on line, via the virtual campus Lol@
-   Individual exploration and analysis of documents (books, scientific and professional papers, etc.) linked to the specific topics of each student

Continuous assessment

Additional information:

- Continuous assessment by the coach based on preparatory tasks  and reactivity of students during each meeting

- Relative weight of the individual assessment: 100%

Work placement(s)

Organisational remarks and main changes to the course


François Pichault
Full Professor
HEC-Liège, Université de Liège
Directeur du LENTIC
14 rue Louvrex, 4000 Liège/ N1d

Tel: +32 4 366 30 70
web: www.lentic.be

mail: F.Pichault@uliege.be

Dr Giseline Rondeaux
Associate Professor

mail: G.Rondeaux@uliege.be

Association of one or more MOOCs