2023-2024 / GEST3758-1

Performance Assessment


30h Th

Number of credits

 Master in business engineering (120 ECTS)5 crédits 


Didier Van Caillie

Language(s) of instruction

English language

Organisation and examination

Teaching in the first semester, review in January


Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

This course puts into practice the main models and tools used to model how the overall performance of an organisation is generated, controlled and made more sustainable. It focuses on the strategic management of the organisation with a view to optimising its performance and its level of long-term sustainability, and shows the tools it can use to ensure that it achieves its long-term objectives.

It is divided into 3 successive themes:

- The first theme is dedicated to performance assessment.

- The second deals with performance management and monitoring

- The third is devoted to performance improvement and the dynamics of organisational change with a view to continuous performance improvement in a volatile, uncertain, complex and ambiguous world.

Each of the 3 topics will be prepared and presented in groups of 2 students.

In addition, during the different steps of the course, these groups of 2 students prepare and then defend a 360° audit of the organisational performance of a concrete case, integrating contributions from the 3 themes presented. This analysis is carried out in a real organisation before being presented and defended in the oral exam.

Learning outcomes of the learning unit

  • Strengthening knowledge and understanding of basic management disciplines in order to use them to perform a rigorous analysis of a management situation and provide pertinent solutions
  • Gaining the knowledge and understanding of one of the following fields: performance management systems and risk management and being able to mobilize them in order to solve concrete management problems or cases
  • Capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem, to perform a rigorous analysis of it and to suggest pertinent solutions
  • Ability to use modelization methods in the fields of performance management and reliability optimisation when seeking a solution for a concrete management problem
  • Providing concrete solutions to a management problem, integrating a dimension of technology, innovation, change or production
  • Being capable of professional practical working
  • Developing a critical sense (arguing)
  • Developing a transversal, global vision
  • Creative conception of solutions
  • Professional capacity for oral and written communication
  • Faced with a management problem, suggesting solutions that are ethical and socially responsible and that respect the principles of good governance

Prerequisite knowledge and skills

Prerequisites :

  • Management accounting
  • Management control
  • Business Modelling, Control & Planning (or equivalent)

Planned learning activities and teaching methods

In their groups, students apply the main tools and models presented in the course and integrate them into an original organisational diagnostic tool that they apply to a concrete case.

Mode of delivery (face to face, distance learning, hybrid learning)

Blended learning

Additional information:

Blended learning

Additional information:

The course is organized in 6 sessions of 3 hours eacb. Each session is dedicated to the presentation of the different tools used during the course.

Three additional coaching sessions are organized for following-up the progressive development of the audit survey.

The course is organized at the dates and in the classrooms that are communicated on the official communication channels of ULiège. Its organisation (sessions and exam) takes fully into account the health constraints imposed by the current context.


Recommended or required readings

All the necessary resources are available here :

Exam(s) in session

January exam session

- In-person

oral exam

August-September exam session

- In-person

written exam ( open-ended questions )

Written work / report

Continuous assessment

Additional information:

Topic 1: 20 %

Topic 2: 20 %

Topic 3: 20 %

Presentation of the results of the practical application of the proposed tools during an oral interview, based on a report of a maximum of 20 pages excluding appendices: 40%.



Work placement(s)

Organisational remarks and main changes to the course

See http://lola.hec.uliege.be/course/view.php?id=312


Teacher :
Prof. D. Van Caillie, D.VanCaillie@uliege.be

Assistant :

Louise Colling, louise.colling@uliege.be

Association of one or more MOOCs