2023-2024 / GEST0093-1

Operations and quality management


30h Th

Number of credits

 Advanced Master in Tax Law5 crédits 
 Master in management (120 ECTS) (evening classes)5 crédits 


Thierry Pironet

Language(s) of instruction

French language

Organisation and examination

Teaching in the second semester


Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

Interest in supply chain management, both in industry and in academia, has grown rapidly over the past several years, and continues to grow. A number of forces have contributed to this trend: the severe competition in today's global markets, the increasing variety of products, the products with shorter and shorter life cycles, the heightened expectations of customers, etc. Many of the companies facing these difficulties have discovered the magnitude of savings that can be achieved through effective supply chain management practices. Supply chain management is defined as a set of approaches utilized to efficiently coordinate all the organizational units along a supply chain in order to improve the competitiveness of a supply chain as a whole. Logistics management is that part of supply chain management that plans, implements, and controls the effective flow and storage of goods, services, and related information in order to meet customer requirements. This course treats the fundamental topics of logistics and supply chain management: supply chain network design, distribution strategies in supply chains, production process design and facility layout, aggregate production planning, managing inventories in supply chains, master production scheduling and material requirements planning, value of information in supply chains.

Learning outcomes of the learning unit

  • Acquire a basic knowledge about strategic, tactical, and operational problems of supply chain management.
  • Understand the effects of supply chain management decisions on a firm's performance.
  • Understand the difficulties of supply chain management.
  • Knowing and understanding the basic quantitative theories and principles governing the main functions of a supply chain.
  • Being able to solve usual logistical problems using accounting, mathematical, statistical and information system tools and methods.
  • To be able to recognize the situations where these techniques can be used as decision making tools and to interpret correctly the conclusions which can be derived using these techniques.
  • Understand the limitations of these techniques.
  • To be able to use tools like the Excel solver to treat logistical problems.

Prerequisite knowledge and skills

Industrial or professionnal experience
Basic course in Mathematics,
Basic course of probability/statistics,
Basic skills in Excel.

Planned learning activities and teaching methods

Lectures in auditorium, debates and individual or group home-works.
Training on Excel solver.
Learn-see-apply method.
According to Covid effects, the teaching might be adapted

Mode of delivery (face to face, distance learning, hybrid learning)

Ex-cathedra lectures for theoretical notions and methods which are also highlighted in videos and articles. Moreover, application's exercises are performed during the lecture and are proposed for individual work in order to use these concepts and managements tools.

Recommended or required readings

Lecture notes: http://lolahd.hec.uliege.be
Refer to introduction lecture
Recommended references : [1] Simchi-Levi D., Kaminsky P. and E. Simchi-Levi, Designing and Managing the Supply Chain: Concepts, Strategies and Case Studies, McGraw-Hill, 2nd edition, Boston, 2003. [2] Chopra S. and P. Meindl, Supply Chain Management: Strategy, Planning and Operation, Printice Hall, 3rd edition, New Jersey, 2007.

Exam(s) in session

Any session

- In-person

written exam ( open-ended questions )

Additional information:

Home-works: 10% (2nd session 0% or kept if >= 10/20 in first session)

Written exam: 90% (2nd session 100% or 90%)

Duration: 2 hours.

Authorized documents: 2 pages summary

Work placement(s)

Organisational remarks and main changes to the course

See part-time study office


Professor: Thierry Pironet on appointment
e-mail: thierry.pironet@uliege.be
Building N1 Rue Louvrex, 14 B-4000 LIEGE
Office: 328 Mailbox: 51

Association of one or more MOOCs