2023-2024 / COMM0005-1

Communication and education


15h Th, 5h Pr

Number of credits

 Bachelor in physiotherapy and rehabilitation2 crédits 
 Master in motor sciences : physical education (120 ECTS)3 crédits 


Jean Luc Belche, Christophe Demoulin, Jennifer Foucart, Gilles Lombard, Alexandre Mouton, Benoît Pétré, Irène Salamun, Sébastien Wolfs


Gilles Lombard

Language(s) of instruction

French language

Organisation and examination

Teaching in the first semester, review in January


Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

As good communication skills are essential for all healthcare professionals who manage patients, this course addresses the different factors influencing the therapeutic relationship and strategies to propose the most appropriate behaviour/attitude/discourse for various situations.
The theoretical courses and the 3 practical exercises, proposed by different speakers/experts, will address:
- the therapeutic relationship/alliance
- motivational interview techniques (ambivalence, decisional balance, reflection, summary, etc.)
- the importance of empathy
- the reactions to be adapted to various clinical situations
- the psychological/cognitive-behavioural treatments
- therapeutic education
- neurophysiology of pain education for patients with chronic pain

Learning outcomes of the learning unit

Learning objectives:
-To be able to approach a patient/client in an optimal way
-Improve communication skills
-Improve one's capacity to generate a therapeutic alliance
-Adopt an appropriate relationship with the patient/client
-Mastering the basics of motivational interviewing
-Improving attitudes and reactions in a complex situation
-Improve knowledge of the psychology of pain
-Mastering the concept and basic rules of therapeutic education
-Being able to explain chronic pain to a patient

Prerequisite knowledge and skills


Planned learning activities and teaching methods

  • Courses ex cathedra
  • Discussions
  • Questions and answers.
  • Videos
  • Demonstrations
  • Practical work (groups of students)

Mode of delivery (face to face, distance learning, hybrid learning)

Blended learning

Additional information:

Face-to-face for most sessions.

Recommended or required readings

Various reference books can be recommended such as :
- The book "La communication professionnelle en santé" de Claude Richard, Marie-Thérèse Lussier
- The book "Pratique de l'entretien motivationnel - communiquer avec le patient en consultation"
- The book "Explain Pain Supercharged" par L. Moseley et D. Butler

Exam(s) in session

Any session

- In-person

written exam ( multiple-choice questionnaire, open-ended questions )

Additional information:

This course is subject to a written exam which can cover the entire subject matter.


Attendance at practical sessions is compulsory (any unjustified absence will be penalised and must be compensated by additional work).

Work placement(s)


Organisational remarks and main changes to the course

See timetable at the beginning of the semester.


Prof DEMOULIN C. - ISEPK - Bât. B21
Tél : 04/366.38.95 - email : Christophe.Demoulin@uliege.be
Prof MOUTON A. - ISEPK - Bât. B21 
Tél : 04/366.38.96 - email : Alexandre.mouton@uliege.be
Secretary :  Annette HANSSEN or Steve JASPAR (04/366.38.97) or Annie DEFAIFVE (04/366.38.90)
Pedagogic coordinator : sebastien.wolfs@uliege.be

Association of one or more MOOCs