2022-2023 / PSYC0042-3

Psychosocial interview: methods and practices [D]

Theory

Practice

Duration

Theory : 10h Th
Practice : 20h Pr

Number of credits

 Master in psychology (120 ECTS)3 crédits 

Lecturer

Theory : Isabelle Hansez, Céline Leclercq, Delphine Suttor
Practice : Isabelle Hansez, Céline Leclercq, Delphine Suttor

Coordinator

Isabelle Hansez

Language(s) of instruction

French language

Organisation and examination

Teaching in the first semester, review in January

Schedule

Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

Theory

  • 1. The concept of the "interview" and different categories of interviews
  • 2. Communication axioms
  • 3. Preparing for an interview
  • 4. Questioning techniques, reformulation and feedback
  • 5. Building an interview guide
  • 6. Attitudes and postures during interviews
  • 7. Methodology of the interview
  • 8. Ethical issues posed by the practice of the interview
  • 9. Occupational clinic interviews
  • 10. Job and skills management interviews (Master in psychology)
  • 11. Demand analysis interviews for workplace interventions
  • 12. Development interview: coaching, supervision (Master of Science in Education)

Practice

  • 1. The concept of the "interview" and different categories of interviews
  • 2. Communication axioms
  • 3. Preparing for an interview
  • 4. Questioning techniques, reformulation and feedback
  • 5. Building an interview guide
  • 6. Attitudes and postures during interviews
  • 7. Methodology of the interview
  • 8. Ethical issues posed by the practice of the interview
  • 9. Occupational clinic interviews
  • 10. Job and skills management interviews (Master in psychology)
  • 11. Demand analysis interviews for workplace interventions
  • 12. Development interview: coaching, supervision (Master of Science in Education)

Learning outcomes of the learning unit

Theory

1. To acquire the theoretical foundations to enable students to decode the main processes of interpersonal communication
2. To acquire the methodological foundations and techniques to enable students to carry out interviews for the purposes of collecting information
3. To learn basically how to use the methods and techniques covered in class
4. To learn how to put professional interviewing use into perspective in the framework of the occupational clinic, the demand analysis for workplace interventions and the selection process and skills management or development (coaching, supervision)
5. To develop a critical approach to the student's own interview practices

Practice

1. To acquire the theoretical foundations to enable students to decode the main processes of interpersonal communication
2. To acquire the methodological foundations and techniques to enable students to carry out interviews for the purposes of collecting information
3. To learn basically how to use the methods and techniques covered in class
4. To learn how to put professional interviewing use into perspective in the framework of the occupational clinic, the demand analysis for workplace interventions and the selection process and skills management or development (coaching, supervision)
5. To develop a critical approach to the student's own interview practices

Prerequisite knowledge and skills

Planned learning activities and teaching methods

Theory

The practical work consists of participating in role-playing exercises and scenarios during which, through the use of feedback (from peers and instructors), students can evaluate and perfect their interviewing technique.

 
Mandatory presential for theorical and practical courses (e.g. penalty and/or additional work for repeated absences).

Practice

The practical work consists of participating in role-playing exercises and scenarios during which, through the use of feedback (from peers and instructors), students can evaluate and perfect their interviewing technique.

 
Mandatory presential for theorical and practical courses (e.g. penalty and/or additional work for repeated absences).

Mode of delivery (face to face, distance learning, hybrid learning)

Theory

Blended learning


Additional information:

Combination of face-to-face and home-based learning activities

Face to face - active exchanges in course

Practicals

Flipped classroom : observation and critical analysis of teaching material in order to apply the knowledge acquired in class

Practice

Blended learning


Additional information:

Combination of face-to-face and home-based learning activities

Face to face - active exchanges in course

Practicals

Flipped classroom : observation and critical analysis of teaching material in order to apply the knowledge acquired in class

Recommended or required readings

Theory

Course notes.

Recommended reading:

Guittet, A. (2013). L'entretien, techniques et pratiques. Paris : Armand Colin

Mucchielli, R. (2016). L'entretien de face à face: Dans la relation d'aide. ESF Sciences Humaines.

Watzlawick, P., Beavin, J. H., Jackson, D. D., & Morche, J. (1972). Une logique de la communication.

Practice

Course notes.

Recommended reading:

Guittet, A. (2013). L'entretien, techniques et pratiques. Paris : Armand Colin

Mucchielli, R. (2016). L'entretien de face à face: Dans la relation d'aide. ESF Sciences Humaines.

Watzlawick, P., Beavin, J. H., Jackson, D. D., & Morche, J. (1972). Une logique de la communication.

Theory

Exam(s) in session

Any session

- In-person

oral exam

Other : Vidéoscopy


Additional information:

The student will prepare, carry out and film a real interview on a subject discussed in the course (i.e. occupational clinic, skills management or demand analysis for workplace interventions).

The exam consists of the presentation of the interview and the analysis of it by the student. In this way, the student will have to demonstrate that he/she is able to mobilize the theoretical concepts seen in class.

 
January:

- Master in psychology: Oral exam based on a video of an interview: (20' for the video, 20' for the analysis and 20' for the professor feedback) and on the theoretical concepts seen in class.
 

June:

- Master in sciences of education: 

The practical part, specifically designed for adult education students, will aim to enable each of them to conduct an interview with a strong learning and development component.

This interview will be subject to constructive peer review and self-reflection by the protagonist.

Ideally, subject to logistical and technical feasibility, this interview will be filmed.

The evaluation of this practical part will consist of attendance at the practical sessions as well as reflective feedback from the student on their learning, discoveries, questioning and projections concerning the conduct of interviews.

To pass the whole course, the student will have to meet the requirements of both the theoretical and practical parts.

Practice

Exam(s) in session

Any session

- In-person

oral exam

Other : Videoscopy


Additional information:

The student will prepare, carry out and film a real interview on a subject discussed in the course (i.e. occupational clinic, skills management or demand analysis for workplace interventions).

The exam consists of the presentation of the interview and the analysis of it by the student. In this way, the student will have to demonstrate that he/she is able to mobilize the theoretical concepts seen in class.

 
January:

- Master in psychology: Oral exam based on a video of an interview: (20' for the video, 20' for the analysis and 20' for the professor feedback) and on the theoretical concepts seen in class.
 

June:

- Master in sciences of education: 

The practical part, specifically designed for adult education students, will aim to enable each of them to conduct an interview with a strong learning and development component.

This interview will be subject to constructive peer review and self-reflection by the protagonist.

Ideally, subject to logistical and technical feasibility, this interview will be filmed.

The evaluation of this practical part will consist of attendance at the practical sessions as well as reflective feedback from the student on their learning, discoveries, questioning and projections concerning the conduct of interviews.

To pass the whole course, the student will have to meet the requirements of both the theoretical and practical parts.

Work placement(s)

Organizational remarks

Theory

For more information, we refer you to the first session of the course

Practice

For more information, we refer you to the first session of the course

Contacts

Theory

Teacher : Isabelle HANSEZ - VALORH - Valorisation des Ressources Humaines, B32
Mail : ihansez@uliege.be

Assistants for theorical courses (Master in psychology and master in Science of Education) and practical courses (Master of psychology):

- Céline LECLERCQ : celine.leclercq@uliege.be
- Delphine SUTTOR : delphine.suttor@uliege.be

 

Assistant for practical courses (Master in Science of Education):

- Cédric DANSE : c.danse@pragmagora.be

Practice

Teacher : Isabelle HANSEZ - VALORH - Valorisation des Ressources Humaines, B32
Mail : ihansez@uliege.be

Assistants for theorical courses (Master in psychology and master in Science of Education) and practical courses (Master of psychology):

- Céline LECLERCQ : celine.leclercq@uliege.be
- Delphine SUTTOR : delphine.suttor@uliege.be

 

Assistant for practical courses (Master in Science of Education):

- Cédric DANSE : c.danse@pragmagora.be

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