Duration
30h Th
Number of credits
| Master in management (120 ECTS) | 5 crédits |
Lecturer
Language(s) of instruction
English language
Organisation and examination
Teaching in the second semester
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
This course proposes an application of the most usual techniques used to model how an organization is performing, both from an internal perspective and in an external strategic perspective and to design and implement an adequate process optimization sytem of its logistical processes, allowing to guarantee its future monitoring in a short-, middle- or long-term perspective.
It focuses on the one hand on the techniques used to represent an organisation from an internal and a strategic perspective and to model its Business Logistical Processes and on the other hand on the elaboration of an efficient control system able to optimize these processes and really adapted to the design of the organization.It is subdivided into 2 different complementary modules :
- The first one is dedicated to the modelization of the organization based on the Porter's Value Chain Model, on the "Business Model CANVAS" and on the GRP Model, including the identification of its main key business processes and activities in a Business Process Management perspective. A special focus is put on the logistical processes that ensure the interactions between the organization and its main clients, suppliers and controllers.
-The second one is dedicated to the techniques used to model the value creation flows that cross these logistical processes and to their control (either organizational, commercial, financial or information flows) with an adequate monitoring system.
Learning outcomes of the learning unit
The Intended Learning Outcomes addressed by the course are :
- Strengthening knowledge and understanding of basic management disciplines in order to use them to perform a rigorous analysis of a management situation and provide pertinent solutions, including the appraisal of information flows.
- Gaining the knowledge and understanding of the following fields: management control systems, business information systems and risk managementapplied to logistical processes and being able to mobilize them in order to solve concrete management problems or cases.
- Capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem linked to information flows and their impact on performance, to perform a rigorous analysis of it and to suggest pertinent solutions
- Understanding and being capable of using modelization methods in the fields of business information modelling, performance management and risk management when seeking a solution for a concrete management problem
- Providing concrete solutions to a management problem, integrating a dimension of technology & innovation
- Being capable of professional team work
- Developing leadership through the group work
- Developing a critical sense (arguing)
- Developing a transversal, global vision
- Creative conception of solutions
- Professional capacity for oral and written communication
- Faced with a management problem, suggesting solutions that are ethical and socially responsible and that respect the principles of good governance
Prerequisite knowledge and skills
Prerequisite (basics and principles) :
- Management Accounting
- Management Control
Planned learning activities and teaching methods
The students, divided into groups of 2 students, present, from chapters of books and scientific articles, the concepts and tools that allow the implementation of the following 4 successive steps:
- Identification of the basic principles of the topics discussed in the course: modeling of the functioning of an organization based on the GRP model and the "Business Model Canvas", then modeling of the value chain by process and activities
- Highlighting the key logistics processes of a particular organization, including their interrelationships with those of its main customers, suppliers and control bodies, and modeling its operational functioning via the Double Bell Model
- Modeling of the main physical and information flows linked to these logistics processes and their contribution to the value created as well as the risks linked to them, in connection with real "problem-issues" for the managers of this organization (agility, reactivity, customer proximity in particular).
- Presentation of tools, procedures and controls to optimize the internal control system of the studied logistics processes in a perspective of continuous improvement of their performance and sustainability
Mode of delivery (face to face, distance learning, hybrid learning)
Blended learning
Additional information:
The course is organized as 10 3-hour class sessions, organized in the form of student presentations followed by a discussion.
The practical arrangements for each session are adapted to the Covid context of the moment.
Recommended or required readings
See the Lola Campus of HEC School of Management.
Exam(s) in session
May-June exam session
- In-person
oral exam
August-September exam session
- In-person
written exam ( open-ended questions )
Written work / report
Continuous assessment
Additional information:
- Presentation, in the form of a 30-minute webinar, of the proposed concepts and tools (detailed analysis and solutions): 30 points
- Modeling of the logistics processes of a real company: written report and oral presentation: 70 points
Relative weighting of the individual evaluation: 50
Work placement(s)
Organizational remarks
All necessary supports are available on the Lola platform
Contacts
Teacher : Prof. D. Van Caillie, D.VanCaillie@ulg.ac.be