2021-2022 / PSYC0042-2

Psychosocial interview in professional practice for occupational and organisational psychologists

Psychosocial interview - introduction to methods and practices

In-depth seminar in conducting psychosocial interviews

Duration

Psychosocial interview - introduction to methods and practices : 15h Th
In-depth seminar in conducting psychosocial interviews : 30h AUTR

Number of credits

 Master in psychology (120 ECTS)6 crédits 

Lecturer

Psychosocial interview - introduction to methods and practices : Isabelle Hansez
In-depth seminar in conducting psychosocial interviews : Isabelle Hansez

Coordinator

Isabelle Hansez

Language(s) of instruction

French language

Organisation and examination

All year long, with partial in January

Schedule

Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

Psychosocial interview - introduction to methods and practices

  • 1. The concept of the "interview" and different categories of interviews
  • 2. Communication axioms
  • 3. Preparing for an interview
  • 4. Questioning techniques, reformulation and feedback
  • 5. Building an interview guide
  • 6. Attitudes and postures during interviews
  • 7. Methodology of the interview
  • 8. Ethical issues posed by the practice of the interview
  • 9. Occupational clinic interviews
  • 10. Job and skills management interviews (Master in psychology)
  • 11. Demand analysis interviews for workplace interventions 
  • 12. Development interview: coaching, supervision (Master of Science in Education)

Learning outcomes of the learning unit

Psychosocial interview - introduction to methods and practices

1. To acquire the theoretical foundations to enable students to decode the main processes of interpersonal communication 2. To acquire the methodological foundations and techniques to enable students to carry out interviews for the purposes of collecting information 3. To learn basically how to use the methods and techniques covered in class 4. To learn how to put professional interviewing use into perspective in the framework of the occupational clinic, the demand analysis for workplace interventions and the selection process and skills management or development (coaching, supervision) 5. To develop a critical approach to the student's own interview practices

Prerequisite knowledge and skills

Planned learning activities and teaching methods

Psychosocial interview - introduction to methods and practices

The practical work consists of participating in role-playing exercises and scenarios during which, through the use of feedback (from peers and instructors), students can evaluate and perfect their interviewing technique.
 
Mandatory presential courses (theorical and practical courses) to pass the exam.

Mode of delivery (face to face, distance learning, hybrid learning)

Psychosocial interview - introduction to methods and practices

Blended learning


Additional information:

Face to face
Practicals
Flipped classroom : reading at home and exchanges in classroom

Recommended or required readings

Psychosocial interview - introduction to methods and practices

Reading folder.
Guittet, A. (2013). L'entretien, techniques et pratiques. Paris : Armand Colin
Mucchielli, R. (2016). L'entretien de face à face: Dans la relation d'aide. ESF Sciences Humaines.
Watzlawick, P., Beavin, J. H., Jackson, D. D., & Morche, J. (1972). Une logique de la communication.

Assessment methods and criteria

Psychosocial interview - introduction to methods and practices

Exam(s) in session

Any session

- In-person

written exam ( open-ended questions ) AND oral exam


Additional information:

The student will prepare, carry out and film a real interview on a subject discussed in the course (i.e. occupational clinic, skills management or demand analysis for workplace interventions).
The exam consists of presentating the performance and the student's critical analysis of it.
 
Examen available only for present students at theorical and practical courses.
 
Evaluation :
January: Written exam based on theory.

June:
- Master in psychology: Oral exam based on a video of an interview: (20' for the video, 20' for the analysis and 20' for the professor feedback).
- Master in sciences of education: 
The practical part, specifically designed for adult education students, will aim to enable each of them to conduct an interview with a strong learning and development component.
This interview will be subject to constructive peer review and self-reflection by the protagonist.
Ideally, subject to logistical and technical feasibility, this interview will be filmed.
The evaluation of this practical part will consist of attendance at the practical sessions as well as reflective feedback from the student on their learning, discoveries, questioning and projections concerning the conduct of interviews.
To pass the whole course, the student will have to meet the requirements of both the theoretical and practical parts.

Work placement(s)

Organizational remarks

Contacts

Psychosocial interview - introduction to methods and practices

Teacher : Isabelle HANSEZ - VALORH - Valorisation des Ressources Humaines, B32 Mail : ihansez@uliege.be
Assistants :
- Céline LECLERCQ : celine.leclercq@uliege.be - Delphine SUTTOR : delphine.suttor@uliege.be