Duration
30h Th
Number of credits
| Master in management (120 ECTS) | 5 crédits |
Lecturer
Language(s) of instruction
English language
Organisation and examination
Teaching in the second semester
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
Sales and Operations Planning (S&OP) is a macro process implemented in many companies in order to balance demand and supply. This course studies various options available to achieve this balance. The focus is set on manufacturing companies even though some concepts are also applicable to the service sector.
The topics studied are part of the traditional perimeter of S&OP, i.e., demand forecasting, demand shaping, as well as production and inventory planning. Moreover, purchasing, an important topic related to the supply capabilities of companies, is studied.
The course is composed of three main parts:
1. Demand forecasting and demand shaping
2. Production planning and inventory management
3. Purchasing
In the first part, short term and mid-term forecasting techniques are studied, with a focus on demand forecasting. Then, basic notions of demand shaping are explained, i.e., how to influence the demand to better match the supply capacity of the company.
In the second part, the production planning process is presented with a hierarchical perspective: aggregate production planning problems for the mid-term, lot-sizing problems for the short term and scheduling problems for the very short term. Since both inventories and production are used to satisfy the demand, basic concepts of inventory management are also studied.
In the third part, the purchasing function is developed. Important decisions such as make-or-buy and supplier selection are introduced. Other discussed topics include contracting, supplier involvement, supplier evaluation and sustainable sourcing.
For each of these three parts, the structure of the course is based on the following principles. First, the main concepts and stakes are presented, and illustrated with examples and cases. Then, related mathematical models are studied.
Learning outcomes of the learning unit
Intended learning outcomes addressed by the course:
- Deepen knowledge concerning drivers of supply and demand within companies
- Acquire a global vision of tools available to balance demand and supply in manufacturing companies
- Be able to implement simple demand forecasting techniques and know their limitations
- Acquire basic knowledge of demand shaping levers and of their limitations
- Be able to solve frequently faced problems of production and inventory planning
- Be able to recognize the situations where production planning methods can be used as decision making tools and to interpret correctly the conclusions which can be derived using these methods
- Be able to formulate and implement simple mixed integer linear programs to solve decision making problems
- Understand the advantages and limitations of these kinds of approaches for real world applications
- Be able to conduct detailed analysis, drive conclusions, and propose original improvement opportunities to balance demand and supply in companies.
- Understand the strategic importance of purchasing decisions in supply chain management.
- Be able to criticize and improve the contracting and supplier evaluation activities in a company
- Be able to implement methods for increasing supplier collaboration
Prerequisite knowledge and skills
This course uses several quantitative techniques to solve decision making problems.
Students who take this class should feel comfortable with:
- Basic concepts of supply chain management (included MRP computations).
- Mixed integer linear programming models such as those introduced in courses of Supply Chain Management or Quantitative Methods in Management (e.g. LOGI0011 and MQGE0005).
Basics of linear programming are assumed to be known.
Planned learning activities and teaching methods
Learning activities in the classroom are composed of ex-cathedra lectures, directed exercises (some of them with AIMMS software), and professional's testimonies.
AIMMS software is used to implement and solve some of the studied decision-making models.
Each week, the teacher provides students with material to work on, out of the classroom, for the next course session (e.g. readings of scientific articles, podcasts, exercises, project steps).
Moreover, students are expected to work on a project on a regular basis. Mandatory course sessions are dedicated to the project (students work on their project under the teacher's guidance).
Mode of delivery (face to face, distance learning, hybrid learning)
Face-to-face : Students are wanted to participate in all the sessions (10 × 3 hours).
Recommended or required readings
Documents that can be found on the virtual campus Lol@:
1. The PowerPoint presentations used during the lectures will be available on the virtual campus Lola@.
2. Any additional material will also be available on lol@ (articles, exercises, videos...)
Assessment methods and criteria
Each student obtains one of the following possible outcomes for the project, based on the work realized during the semester, and on a written report: very good, good, fair, poor. Depending on the number of students, and on the organisation of the project work (individual or in group), an oral defense might be organized as a complement to the written report.
The student must obtain at least a "fair" outcome for the project to have access to the exam.
A written exam about the course's content determines the final grade (/20). The teacher may decide to increase the exam grade by 1 or 2 bonus points as a reward for having realized a very good project. Depending on the public health context, a distance oral or written exam might replace the written exam.
For the second session, the modalities are similar.
- Students who obtained a "fair" outcome for their project during the first session have acces to the second session exam.
- Students who did not obtain a "fair" outcome for their project during the first session have to contact the teacher (on July 5 at the latest), to indicate their intention to attend the 2nd session exam. They will receive another project to work on their own for the second session. They have to obtain at least a "fair" result in order to access the second session exam.
The second session exam (oral or written depending on the niumber of students) determines the final grade (/20).
Work placement(s)
Organizational remarks
The course is given during the second semester.
The course is given in English.
Contacts
Veronique FRANÇOIS (veronique.francois@uliege.be)