Duration
30h Th
Number of credits
| Master in business engineering (120 ECTS) | 5 crédits |
Lecturer
Language(s) of instruction
English language
Organisation and examination
Teaching in the first semester, review in January
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
This course offers a practical application of the main models and techniques used to model how the overall performance of an organization is generated and controlled and to make it more reliable. It focuses on the strategic management of the organization from the perspective of optimizing its performance and its level of reliability in the long term and shows which tools it can use to ensure that it achieves its long-term objectives.
It is composed of 4 themes, each of which is covered in 2 sessions:
- The first theme is dedicated to the strategic management of organizations and is based on Simons' model of control levers and the COSO audit framework.
- The second one is dedicated to performance management in industrial environments and is based on the models inspired by Lean Management and World Class Manufacturing on the one hand and on the new emerging sustainable business models on the other hand.
- The third theme is devoted to the dynamics of organizational change for continuous performance improvement and is based on the managerial models of organizational change of Kotter and Burke & Litwin on the one hand and on the organizational life cycle approaches of Quinn, Cameron & Rohrbaugh on the other hand.
- Finally, the fourth theme is dedicated to the management of a sustainable performance and is based on the achievement of a sustainability objective via new business models and on the resolution of tensions between innovation and control.
Each of the 8 sessions is prepared and presented by a group of 1 or maximum 2 students, in the form of a webinar.
In addition, as the course progresses through its various stages, groups of 2 students prepare and then defend a 360° audit of organizational performance, structured in only 8 themes and integrating the contributions of at least 3 different sessions from 3 different themes. This analysis is conducted in a real company before being presented and defended during the oral exam.
Learning outcomes of the learning unit
- Strengthening knowledge and understanding of basic management disciplines in order to use them to perform a rigorous analysis of a management situation and provide pertinent solutions
- Gaining the knowledge and understanding of one of the following fields: performance management systems and risk management and being able to mobilize them in order to solve concrete management problems or cases
- Capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem, to perform a rigorous analysis of it and to suggest pertinent solutions
- Ability to use modelization methods in the fields of performance management and reliability optimisation when seeking a solution for a concrete management problem
- Providing concrete solutions to a management problem, integrating a dimension of technology, innovation, change or production
- Being capable of professional practical working
- Developing a critical sense (arguing)
- Developing a transversal, global vision
- Creative conception of solutions
- Professional capacity for oral and written communication
- Faced with a management problem, suggesting solutions that are ethical and socially responsible and that respect the principles of good governance
Prerequisite knowledge and skills
Prerequisites :
- Management accounting
- Management control
- Business Modelling, Control & Planning (or equivalent)
Planned learning activities and teaching methods
Students, inside their group, implement the different tools and models presented during the course and integrate them into an original organizational diagnosis tool.
Mode of delivery (face to face, distance learning, hybrid learning)
Blended learning
Additional information:
The course is organized in 8 sessions of 3 hours eacb. Each session is dedicated to the presentation of the different tools used during the course.
Two additional coaching sessions are organized for following-up the progressive development of the audit survey.
The course is organized at the dates and in the classrooms that are communicated on the official communication channels of ULiège. Its organisation (sessions and exam) takes fully into account the health constraints imposed by the current context.
Recommended or required readings
All the necessary resources are available here :
http://lola.hec.uliege.be/course/view.php?id=312
Assessment methods and criteria
Exam(s) in session
Any session
- Remote
oral exam
Written work / report
Continuous assessment
Additional information:
- Course session (Webinar) presented : 50 %
- Oral presentation of the results of the practical implementation of the tools (audit survey), based on a written report (max. 15 pages without appendixes) : 50 %
Work placement(s)
Organizational remarks
Contacts
Teacher : Prof. D. Van Caillie, D.VanCaillie@ulg.ac.be