2020-2021 / GEST3130-1

Managerial Skills Development

Duration

18h Th

Number of credits

 Master in management (120 ECTS)3 crédits 
 Master in management (60 ECTS)3 crédits 

Lecturer

Jean-Marie Dujardin

Language(s) of instruction

English language

Organisation and examination

Teaching in the second semester

Schedule

Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

Development of the « savoir-être » of future executives as people managers. In other words : to teach him to communicate better, to run a team, to negotiate, to be in charge of people. To evaluate the participation of the students in groupes organized in differents courses. To organize training in decisions making during meetings To evaluate the participation of the students in groupes organized in differents courses. To organize training in decisions making during meetings

Learning outcomes of the learning unit

Better communication : 1. Basic communication mechanisms 2. Attitudes contributing in developing a good communication-assertiveness and conflict management - Meeting running & teamwork - The role of the organizer, preparation & follow-up, meetings : success factors - Organizing team work. Participative management : Participative management by objectives. Making up objectives. - Better negotiation : examples in commercial and social negociation - Basic mechanisms & key concepts, rational & relational dimensions - Integrative & distributive negotiation - - Strategies & tactics. - Better staff management : - Leadership (styles of leadership, development of the competences of a leader). - To evaluate the participation of the students in groupes organized in differents courses. To organize training in decisions making during meetings

Prerequisite knowledge and skills

no prerequisite or co-requisite

Planned learning activities and teaching methods

Teaching methods - participative method, inductive method
- interaction and personal stories
- cases sudies and roles play
Activities
Communication Exercices and presentations of the theories (systemic theory, verbal and non verbal communication, feed-back, message transformation)
Role plays
Students participation (exploration, production) Grill for observation
Cases studies, personnal stories and theoretical presentation

Mode of delivery (face to face, distance learning, hybrid learning)

Organisational adjustments related to the current health context

Recommended or required readings

Assessment methods and criteria

Below you will find information on the evaluation methods planned for in-person and remote exams as well as those planned for hybrid sessions. Depending on how the health crisis evolves, the chosen method will be communicated to you no later than one month before the start of the exam session.

1st session assessment :participation in the seminar ;written report
2nd session assessment : written report

Work placement(s)

Organizational remarks

Contacts

Jean-Marie DUJARDIN
jean-marie.dujardin@ulg.ac.be
04/232 73 11