Duration
30h Th
Number of credits
| Master in business engineering (120 ECTS) | 5 crédits |
Lecturer
Language(s) of instruction
English language
Organisation and examination
Teaching in the second semester
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
This course proposes an application of the most usual techniques used to model how an organization is performing, both from an internal perspective and in an external strategic perspective and to elaborate and implement an adequate Internal Control System allowing to guarantee its future control in a short-, middle- or long-term perspective.
It focuses on the one hand on the techniques used to represent an organisation from an internal and a strategic perspective and to model its Business Processes and on the other hand on the elaboration of an efficient control system really adapted to the design of the organization.
It is subdivided into 3 different complementary modules :
- The first one is dedicated to the modelization of the organization based on the Porter's Value Chain Model, on the "Business Model CANVAS" and on the GRP Model, including the identification of its main key business processes and activities in a Business Process Management perspective. A special focus is made on the interactions between the organization and its main clients, suppliers and controllers.
-The second one is dedicated to the techniques used to model value creation flows and their control (either organizational, commercial, financial or information flows).
- The third one is focused on the internal control of the organization and to the implementation of an adequate Enterprise Risk Management process adapted to the risks it confronts daily.
Learning outcomes of the learning unit
The Intended Learning Outcomes addressed by the course are :
- Strengthening knowledge and understanding of basic management disciplines in order to use them to perform a rigorous analysis of a management situation and provide pertinent solutions, including the appraisal of information flows.
- Gaining the knowledge and understanding of the following fields: management control systems, business information systems and risk management and being able to mobilize them in order to solve concrete management problems or cases.
- Capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem linked to information flows and their impact on performance, to perform a rigorous analysis of it and to suggest pertinent solutions
- Understanding and being capable of using modelization methods in the fields of business information modelling, performance management and risk management when seeking a solution for a concrete management problem
- Providing concrete solutions to a management problem, integrating a dimension of technology & innovation
- Being capable of professional team work
- Developing leadership through the group work and through the use of the EFQM Model as a reference for work.
- Developing a critical sense (arguing)
- Developing a transversal, global vision
- Creative conception of solutions
- Professional capacity for oral and written communication
- Faced with a management problem, suggesting solutions that are ethical and socially responsible and that respect the principles of good governance
Prerequisite knowledge and skills
Prerequisite (basics and principles) :
- Management Accounting
- Management Control
Planned learning activities and teaching methods
Students are grouped in teams and apply the 4 following steps successively, i.e.
- Presentation of the basic principles of the themes covered during the course :
- Modelization of the Value Chain, with key processes and activities
- Modelization of the strategy based first on the use of the Business Model CANVAS and then on the GRP Model
- Modelization of the main physical and information flows that are characterizing this organization, analysis of their contribution to its value creation process and of the underlying risks, linked to real management questions/decisions asked by the managers of this organization.
- Proposition of tools, procedures and controls allowing to increase the performance of the internal control system in a perspective of continuous performance improvement.
Mode of delivery (face-to-face ; distance-learning)
The course is organized in 10 sessions of 3 hours, organised around an individual presentation followed by a discussion with every work group. A specific work or a detailed follow-up of the practical work has to be realised every week.
The detailed planning is available here :
http://lola.hec.uliege.be/course/view.php?id=290
Recommended or required readings
See the Lola Campus of HEC School of Management.
Assessment methods and criteria
- Continuous valuation of the continuous work of each group : 15 points (100% individual)
- Public defense of the results obtained via the application of the tools discussed during the course : 60 points (60% individual) including a peer evaluation
- Individual oral exam in order to validate the competences and know-how acquired : 25 points (100% individual)
Relative weighting of individual assessment : 76 %
Work placement(s)
Organizational remarks
All necessary supports are available here :
http://lola.hec.uliege.be/course/view.php?id=290
Contacts
Teacher : Prof. D. Van Caillie, D.VanCaillie@ulg.ac.be
Adaptation of teaching commitments following the COVID-19 pandemic for the May-June 2020 session
Teaching methods implemented : distance-learning
The course is based on coaching sessions around the topic investigated by each group.
The last coaching session is planned on Week 19
Assessment subjects
No change for the original Pedagogical Requirements
Assessment methods
No change for the original PR