Duration
Theory and practices in communication : 20h Th, 10h Pr
Specific module in patient therapeutical education : 10h Pr, 10h Mon. Read., 10h Mon. WS
Number of credits
| Master in public health (120 ECTS) | 4 crédits |
Lecturer
Theory and practices in communication : Alexandre Ghuysen
Specific module in patient therapeutical education : Alexandre Ghuysen
Language(s) of instruction
French language
Organisation and examination
All year long, with partial in January
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
This course is divided into 2 parts.
The first part is aimed at careful communication. It is recognized in the field of health that a patient-centered approach requires the mastery of communication skills. The course focuses on theoretical and practical training in these essential skills for health professionals. The sessions will focus on the description of different care-care models, focusing on the patient-centered clinical approach. The Calgary-Cambridge model will be detailed to describe communication strategies essential to any health care professional. Three sessions will address specific topics such as patient motivation, bad news, and emotion management.
The second part aims to understand the human factors contributing to errors in medicine. This will involve exploring ways of preventing, circumscribing or minimizing these factors by developing an awareness of these factors and certain skills, including teamwork, interdisciplinary communication and leadership.
Each part includes both general theoretical sessions and practical sessions adapted to the teaching purpose, as well as mandatory readings.
Theory and practices in communication
This course is divided into 2 parts.
The first part is aimed at careful communication. It is recognized in the field of health that a patient-centered approach requires the mastery of communication skills. The course focuses on theoretical and practical training in these essential skills for health professionals. The sessions will focus on the description of different care-care models, focusing on the patient-centered clinical approach. The Calgary-Cambridge model will be detailed to describe communication strategies essential to any health care professional. Three sessions will address specific topics such as patient motivation, bad news, and emotion management.
The second part aims to understand the human factors contributing to errors in medicine. This will involve exploring ways of preventing, circumscribing or minimizing these factors by developing an awareness of these factors and certain skills, including teamwork, interdisciplinary communication and leadership.
Each part includes both general theoretical sessions and practical sessions adapted to the teaching purpose, as well as mandatory readings.
Specific module in patient therapeutical education
This course is divided into 2 parts.
The first part is aimed at careful communication. It is recognized in the field of health that a patient-centered approach requires the mastery of communication skills. The course focuses on theoretical and practical training in these essential skills for health professionals. The sessions will focus on the description of different care-care models, focusing on the patient-centered clinical approach. The Calgary-Cambridge model will be detailed to describe communication strategies essential to any health care professional. Three sessions will address specific topics such as patient motivation, bad news, and emotion management.
The second part aims to understand the human factors contributing to errors in medicine. This will involve exploring ways of preventing, circumscribing or minimizing these factors by developing an awareness of these factors and certain skills, including teamwork, interdisciplinary communication and leadership.
Each part includes both general theoretical sessions and practical sessions adapted to the teaching purpose, as well as mandatory readings.
Learning outcomes of the learning unit
At the end of the course, you will be able to:
PATIENT section
Assess patient and family concerns
Inform the patient and his / her family, taking into account the data previously collected
Provide emotional and practical support to the patient and family
Using verbal and non-verbal communication strategies that facilitate the relationship with the patient and family
TEAMWORKING component
Be aware and understand the human factors that contribute to errors
Developing skills that minimize human factors: teamwork, interdisciplinary communication, leadership and follow-up
To achieve these objectives, the course proposes three main methods: the development of theoretical knowledge (including compulsory readings), the training of the skills by practical exercises and a reflexive analysis of its own skills.
Theory and practices in communication
At the end of the course, you will be able to:
PATIENT section
Assess patient and family concerns
Inform the patient and his / her family, taking into account the data previously collected
Provide emotional and practical support to the patient and family
Using verbal and non-verbal communication strategies that facilitate the relationship with the patient and family
TEAMWORKING component
Be aware and understand the human factors that contribute to errors
Developing skills that minimize human factors: teamwork, interdisciplinary communication, leadership and follow-up
To achieve these objectives, the course proposes three main methods: the development of theoretical knowledge (including compulsory readings), the training of the skills by practical exercises and a reflexive analysis of its own skills.
Specific module in patient therapeutical education
At the end of the course, you will be able to:
PATIENT section
Assess patient and family concerns
Inform the patient and his / her family, taking into account the data previously collected
Provide emotional and practical support to the patient and family
Using verbal and non-verbal communication strategies that facilitate the relationship with the patient and family
TEAMWORKING component
Be aware and understand the human factors that contribute to errors
Developing skills that minimize human factors: teamwork, interdisciplinary communication, leadership and follow-up
To achieve these objectives, the course proposes three main methods: the development of theoretical knowledge (including compulsory readings), the training of the skills by practical exercises and a reflexive analysis of its own skills.
Prerequisite knowledge and skills
Pre required or co-required courses are presented within each program.
Theory and practices in communication
Pre required or co-required courses are presented within each program.
Specific module in patient therapeutical education
Pre required or co-required courses are presented within each program.
Planned learning activities and teaching methods
Theoretical courses, readings, practical exercises and reflexive analysis.
Theory and practices in communication
Theoretical courses, readings, practical exercises and reflexive analysis.
Specific module in patient therapeutical education
Theoretical courses, readings, practical exercises and reflexive analysis.
Mode of delivery (face-to-face ; distance-learning)
Face to face
Theory and practices in communication
Face to face
Specific module in patient therapeutical education
Face to face
Recommended or required readings
Mandatory readings will be provided at the end of each session.
Theory and practices in communication
Mandatory readings will be provided at the end of each session.
Specific module in patient therapeutical education
Mandatory readings will be provided at the end of each session.
Assessment methods and criteria
The assessment includes both:
- a mandatory exercise at home
- simulated filmed role-plays with a written report for a value of 6 points
- a written examination for a value of 14 points: open theoretical and practical questions.
Theory and practices in communication
The assessment includes both:
- a mandatory exercise at home
- simulated filmed role-plays with a written report for a value of 6 points
- a written examination for a value of 14 points: open theoretical and practical questions.
Specific module in patient therapeutical education
The assessment includes both:
- a mandatory exercise at home
- simulated filmed role-plays with a written report for a value of 6 points
- a written examination for a value of 14 points: open theoretical and practical questions.
Work placement(s)
Organizational remarks
Notes are distributed during the sessions and/or available electronically on the website MyULg.
Theory and practices in communication
Notes are distributed during the sessions and/or available electronically on the website MyULg.
Specific module in patient therapeutical education
Notes are distributed during the sessions and/or available electronically on the website MyULg.
Contacts
The contact person is:
Bragard Isabelle
Dépt des Sciences de la Santé Publique, B23
04 366 2370
isabelle.bragard@ulg.ac.be
For questions outside of class, please make an appointment by email please.
Theory and practices in communication
The contact person is:
Bragard Isabelle
Dépt des Sciences de la Santé Publique, B23
04 366 2370
isabelle.bragard@ulg.ac.be
For questions outside of class, please make an appointment by email please.
Specific module in patient therapeutical education
The contact person is:
Bragard Isabelle
Dépt des Sciences de la Santé Publique, B23
04 366 2370
isabelle.bragard@ulg.ac.be
For questions outside of class, please make an appointment by email please.