2018-2019 / INFO2039-2

Management Information Systems

Duration

30h Th

Number of credits

 Master in management, professional focus in law and management5 crédits  
 Master in management, professional focus in law5 crédits  
 Master in management (120 ECTS)5 crédits  
 Master in management (60 ECTS)5 crédits  

Lecturer

Ashwin Ittoo, Nicolas Neysen

Language(s) of instruction

English language

Organisation and examination

Teaching in the first semester, review in January

Schedule

Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

Course Objectives This course will be divided into 2 parts:

  • Related to classical Information Systems, e.g. ERP systems. The last topic to be covered for this part will be on Blockchains & Cryptocurrencies. (This helps ensuring a smooth transition to the second part.)
  • Related to Digital Transformation
Students will work on one or two (depending on time) class projects for the first part.
Topics include
PART 1 (by A.ITTOO):
1. Introduction to ERP systems: Information Silos/Legacy systems and the need for Enterprise Information Systems
  • Enterprise Information Systems and Organizational Structure
  • ERP (Enterprise Resource Planning) systems architecture and modules
  • SAP ERP systems
2. Business Processes:
  • Overview of some key business processes: Materials Management, Sales and Distribution, Finance and Control
  • Business Processes in SAP
  3. Managing ERP System Implementation:
  • ERP implementation lifecycle (phases)
  • Strategies for going-live
  • ERP implementation critical success factors
  • Cloud ERP solutions
  4. Business Process Reengineering (BPR):
  • BPR and ERP systems implementation
  • BPR and its relation to Total Quality Management
  • Methodologies for BPR
  • Criteria for BPR success
 
5. Business Process Modelling using BPMN 2.0:
  • Pools, lanes
  • Events, tasks
  • Gateways for decision-making
  • Case-study in business process modelling
  6. Blockchains & Cryptocurrencies
  • Decentralized systems
  • Cryptographic hash functions
  • Public key encryption and digital signatures
  • Proof of work, Incentives
  • Ethereum (vs. classical bitcoin blockchain)
Practical:
  • SAP
  • BPMN2.0 (if time permits)
 
PART 2 (by N.NEYSEN):
7. Introduction to Digital Transformation
  • Definitions
  • An overview of digital technologies
  • Digital transformation pathway
  • Risks, myths, and opportunities
8. Networks, Ecosystems and Digital Platforms (part I)
  • Multi-sided markets
  • Economics of connection and network externalities
  • Positive feedback loops
9. Networks, Ecosystems and Digital Platforms (part II)
  • User affiliation and onboarding strategies
  • Platform leakage
  • Ecosystem of complementors
10. Data Management and Cloud Computing
  • IT infrastructure and migration strategies
  • Agile IT and cloud-based solutions
  • Ubiquitous cloud architectures
  • Trends and lessons learned
11.  Robotic Process Automation
  • Redundant and repetitive tasks
  • Automation scenarios and methods
  • Software robots and AI

Learning outcomes of the learning unit

  • Recognize the fundamental role of information systems, in particular, ERP systems, in ensuring the proper running of organizations
  • Devise a strategy to optimize an organization's business processes with information systems
  • Lead or actively participate in information systems implementation projects within organizations
  • Use information systems to monitor and improve quality control and performance
  • Communicate effectively to various stakeholders (software vendors, developers and end-users)
  • Adapt to trends and evolutions in information systems, especially those brought about by Big Data and other technological phenomena such as the IoT

Prerequisite knowledge and skills

Students should have taken (and passed) information systems courses of their earlier years, in particular, INFO2043-1 and INFO0074-1

Planned learning activities and teaching methods

  • Lectures (resources will be made available on LOL@)
  • Small class project/practical (for the part of A.ITTOO)

Mode of delivery (face-to-face ; distance-learning)

  • Lectures
  • Please note that attendance is compulsory for lectures and practical sessions. Please contact the lecturer beforehand if you are unable to attend a lecture or practical

Recommended or required readings

Selected chapters from

  • Enterprise Systems for Management, by Motiwalla and Thompson, Pearson 2012
  • Integrated Business Processes with ERP Systems, by Magal and Word, Wiley, 2012
  • Lecture notes will be provided by the lecturer, and will be available on the LOL@ learning system

Assessment methods and criteria

The part of A.Ittoo will be based on continuous evaluation, and will include.

  • SAP Practical 
  • If time permits, a practical on BPMN2.0 will also be given and will count towards the final grades
  • These practical projects will count for between 5%-25% of the grade (for A.Ittoo's part)
For both parts (A.Ittoo, N.Neysen), there will be a final written exam.

Work placement(s)

Organizational remarks

Contacts

A.Ittoo, ashwin.ittoo@uliege.be
N.Neysen, nicolas.neysen@uliege.be

Items online

Lecture Notes
Visit the website of the course on the e-learning platform Lol@