Duration
40h Th
Number of credits
| Specialised master in risk management and well-being in the workplace | 4 crédits |
Lecturer
Audrey Babic, Isabelle Hansez, Caroline Iweins
Coordinator
Language(s) of instruction
French language
Organisation and examination
Teaching in the first semester, review in January
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
On the first day, Prof. Hansez presents the definition and taxonomies of psycho-social risks, their evaluation methods (e.g. observation, participative approach, focus-group, questionnaires, combined approaches), the benefit of combined quantitative and qualitiative approaches, coaching with regard to company evaluation (analysing demand, monitoring committee, difficulty of moving from diagnosis to intervention). She also deals with the durability of preventive measures and presents practical cases of psycho-social risks evaluation and reflection on possible intervention.
On the second day, Dr. Iweins deals with various stress models and the adaptation strategy models, the possible effects of psycho-social risks (e.g. stress, burnout, relational suffering at work (including moral harassment, conflict, hyper conflict)), stress and burnout evaluation tools (questionnaires: MBI, OLBI, UBOS, BAT etc.); clinical approach: clinical diagnosis tool etc.). Dr. Iweins also boraches the personal resources influencing the occupational suffering process (e.g. resilience, coping strategies, psychological capital etc.) as well as possible preventive measures.
On the third day, Prof. Hansez and Dr. Iweins focus on a psycho-social diagnosis method on the basis of the Woccq questionnaire and on the clinical evaluation of burnout. The analysis of these two case studies is presented.
The fourth day is devoted to assessing group work projects. Following the presentation of one case of suffering at work, the task consists in identifying and analysing the individual, organizational and group-based components as well as those relating to the task/activity, and highlight the dynamic relationships of these factors. The students are also invited to reflect on possible prevention (individual, collective, combined) to be promoted, on the agents of prevention and health professionals to involve.
Learning outcomes of the learning unit
The course aims at giving students a command of the notion of psycho-social risks and of their resulting damage (stress, burnout, relational suffering at work etc.) and the various models and tools enabling to identify and evaluate risk factors and resources at the collective and individual level. The students will also have to identify the appropriate and adapted risks identification methods and exchange about their own practice and experience through exercices and work done during the course.
Prerequisite knowledge and skills
Planned learning activities and teaching methods
The course is taught on the basis of slides alternating lectures and illustrative cases. A group exercice will be proposed through analysing a practical case.
Mode of delivery (face-to-face ; distance-learning)
in-person teaching
Recommended or required readings
Assessment methods and criteria
The students will have to carry out a group work project aiming at analysing a concrete case on the basis of the models and tools presented in class, and reflect on the individual and collective preventive solutions that could be implemented.
The assessment takes place on the fourth day.
Work placement(s)
Organizational remarks
Contacts
Lecturer : Prof. Isabelle Hansez
Faculté de Psychologie, Logopédie et Sciences de l'Education (FPLSE)
Département de Psychologie - Unité de Valorisation des Ressources Humaines (ValoRH)
Quartier Agora - Place des Orateurs, 2 (bat. B32)
4000 Liège 1
ihansez@ulg.ac.be
Dr. Caroline Iweins de Wavrans:
Guest lecturer
Université Catholique de Louvain (UCL)
caroline.iweins@uclouvain.be