Duration
18h Th, 100h AUTR
Number of credits
| Master in management (120 ECTS) | 5 crédits | |||
| Master in business engineering (120 ECTS) | 5 crédits |
Lecturer
Language(s) of instruction
English language
Organisation and examination
Teaching in the second semester
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
This course proposes a detailed theoretical overview and an application of the most usual techniques used to optimize global performance and to reduce risk in an organization, independently from its form.
It focuses on the organisationnal strategic monitoring in order to optimize its performance and to reduce its risk level in a long-term perspective and shows which tools are available to ensure that the organization is able to reach continuously its main objectives.
It is composed by 3 different complementary modules :
- The first one is dedicated to a presentation of the basic principles of Enterprise Risk Management (ERM) in an organization.
- The second one is dedicated to the basic principles of the identification, the hierarchisation and the prevention of organizational risks.
- The third one is dedicated to the monitoring of the long term performance in an organization based on the implementation of an adequate balanced scorecard and on the continuous improvement of its operational processes based on the EFQM model and the usual techniques of Business Process Management (BPM).
Learning outcomes of the learning unit
- Strengthening knowledge and understanding of basic management disciplines in order to use them to perform a rigorous analysis of a management situation and provide pertinent solutions
- Gaining the knowledge and understanding of one of the following fields: performance management systems and risk management and being able to mobilize them in order to solve concrete management problems or cases
- Capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem, to perform a rigorous analysis of it and to suggest pertinent solutions
- Understanding and being capable of using modelization methods in the fields of performance management and risk management when seeking a solution for a concrete management problem
- Providing concrete solutions to a management problem, integrating a dimension of technology, innovation or production
- Being capable of professional team work
- Developing leadership through the group work and through the use of the EFQM Model as a reference for work.
- Developing a critical sense (arguing)
- Developing a transversal, global vision
- Creative conception of solutions
- Professional capacity for oral and written communication
- Faced with a management problem, suggesting solutions that are ethical and socially responsible and that respect the principles of good governance
Prerequisite knowledge and skills
Prerequisites (basics and principles) :
- Management accounting
- Management control
The course is taught in English (presentations, works and supports) BUT you must be possibly perfectly fluent in French (active & passive) in order to realize interviews in the organization which is analysed during the course. This ability is considered as acquired by the student and is not verified at the start of the course. However, if not acquired, this may induce a very poor final personal evaluation.
Planned learning activities and teaching methods
Students are grouped in teams and apply in a company the main tools and techniques discussed during the course, i.e.
- The realisation of a performance audit and of an operational risk audit
- Its translation into a strategy map and a risks map based on the key performance factors and risks previously identified
- The monitoring of this strategy map with a Balanced ScoreCard and with some practical recommandations based on the EFQM model and on the optimization of key business processes in a BPM perspective
Mode of delivery (face-to-face ; distance-learning)
The course is organized in 10 sessions of 3 hours eacb. Each session is dedicated to the presentation of the different tools used during the course (presentation by the groups) and in debriefing sessions allowing to follow-up your work in the firm.
Pratical aspects about the organisation of the course (planning and location) are available here :
http://lola.hec.uliege.be/course/view.php?id=206
Recommended or required readings
All the necessary resources are available here :
http://lola.hec.uliege.be/course/view.php?id=312
Assessment methods and criteria
- Continuous valuation of the continuous work of each group and peer evaluation : 20 points (100% individual)
- Public defense of the results obtained via the application of the tools discussed during the course : 60 points (60% individual)
- Individual oral exam in order to validate the competences and know-how acquired during the course : 20 points (100% individual)
Work placement(s)
Organizational remarks
Students wishing to participate to the course must send a subscription mail to the following adress : d.vancaillie@ulg.ac.be with the following title : "Subscription to the course ORA 2018" before November, 15 !
Contacts
Teacher : Prof. D. Van Caillie, D.VanCaillie@ulg.ac.be