2017-2018 / VETE2115-1

Conduite et gestion d'une consultation vétérinaire

Duration

4h Th, 8h Pr

Number of credits

 Specialised master in veterinary sciences : clinical internship1 crédit 

Lecturer

Catherine Delguste

Language(s) of instruction

French language

Organisation and examination

All year long, with partial in January

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

This courses aims to make students aware of the importance of communication skills in veterinary practice, and to give them tools to develop these skills.
It is based on an adaptation of the "Calagary-Cambridge" model.
It mainly consists of analysis of videotaped interactions with owners.

Learning outcomes of the learning unit

The objectives are to develop analysis, comprehension and action skills of the students in the context of the interaction with clients in veterinary practice, leading to shared decisions.

The objectives are to develop analysis, comprehension and action skills of the students in the context of the interaction with clients in veterinary practice, leading to shared decisions.

Prerequisite knowledge and skills

Planned learning activities and teaching methods

Tutored activities in small groups, by species.
Based on the analysis of videotaped interactions with owners, at the beginning and the end of the formation.

Mode of delivery (face-to-face ; distance-learning)

Tutored and presential activities

Recommended or required readings

Handbook of veterinary communication skills (2010) C Gray & J Moffett, Wiley-Blackwell (available at the Facuty library)   
Calgary Cambridge model:  [U]http[/U][U]://www.med.ucalgary.ca/education/learningresources[/U] 

Handbook of veterinary communication skills (2010) C Gray & J Moffett, Wiley-Blackwell (available at the Facuty library)   
Calgary Cambridge model:  [U]http[/U][U]://www.med.ucalgary.ca/education/learningresources[/U] 

Assessment methods and criteria

Evaluation is based on the participation to the theoretical session, and on the reflexive attitude of the student.

Work placement(s)

Organizational remarks

Students are responsible for their videorecordings, and for the planification of the presential sessions.

Contacts

Coordinatrice: Dr Catherine Delguste, 04/3664140, (cdelguste@ulg.ac.be[U]cdelguste@ulg.ac.be[/U] )
Dr Vinciane Toppets, 04/3664085, (vtoppets@ulg.ac.be[U]vtoppets@ulg.ac.be[/U])