Managerial Skills Development

Duration

12h Th

Number of credits

Lecturer

Language(s) of instruction

English language

Organisation and examination

Teaching in the first semester, review in January

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

This course is cancelled in 2016-2017. 
Development of the « savoir-être » of future executives as people managers. In other words : to teach him to communicate better, to run a team, to negotiate, to be in charge of people. The Management Ethics module, on the other hand, will aim at : making future managers aware of ethical elements in corporate management; developing a clear-minded & critical attitude to these elements. We will take account for these learnings of the specificities of the enterprise in a large sense.
Better communication : 1. Basic communication mechanisms 2. Attitudes contributing in developing a good communication 3. Manipulation attitudes 4. Contribution of NLP - Meeting running & teamwork - Group dynamics : basic concepts - The role of the organizer, preparation & follow-up, meetings : success factors - Organizing autonomous teams. Participative management : Participative management by objectives - Better negotiation : - Basic mechanisms & key concepts, rational & relational dimensions - Integrative & distributive negotiation - Constraints - Reasoned negotiation methods (Fisher & Ury) - Strategies & tactics, managing conflicts within the company - After negotiations - Better staff management : - Types of management, post components, integration in a manager's function, leadership, self-analysis, teamwork, introduction of change, support limits. - « Management Ethics » Module - The responsibility of the company in some essential fields : environmental, social & human resources responsibilities - Fundamental questions : the limits of ethics, difference between morality & ethic
We will take account the situation of the participants to study more deeply some of these points.
 
The number of students is limited at 20 students

Learning outcomes of the learning unit

The learning outrcomes are:
- the capacity to communicate
- the capacity to negociate
- the capacity to know concepts and theories
- the capacity to observe and to analyse
- the capacity to produce situations, to observe and to analyse with concepts and theories
- the capacity to speak about idividual situations
- the capacity to be leader
- the capacity to precise and analyse learnings
- capacity to write on observation report
- the capacity to do critical and ethical analysis of the situation

Prerequisite knowledge and skills

Planned learning activities and teaching methods

Teaching methods
- participative method, inductive method
- interaction and personal stories
- cases sudies and roles play
Activities
Communication Exercices and presentations of the theories (systemic theory, verbal and non verbal communication, feed-back, message transformation)
Role plays
Students participation (exploration, production) Grill for observation
Cases studies and personnal stories, theoretical presentation

Mode of delivery (face-to-face ; distance-learning)

The mode of delivery is face-to-face
25-30 students by group

Recommended or required readings

Assessment methods and criteria

1st session assessment :participation in the seminar ;written report
2nd session assessment : / porlonged 2nd session assessment :
- assessment learning objectives
- quality of the observation report
- quality of the auto-evaluation report
Importance to be precise, to give illustration of concepts, to make links with theories, ti give example

Work placement(s)

Organizational remarks

This course is cancelled in 2016-2017. 
The power point are on
http://lola.hec.ulg.ac.be
 

Contacts

E-mail: jocelyne.robert@ulg.ac.be 04 232 72 15