Study Programmes 2016-2017
GEST3775-1  
Business Process management
Duration :
30h Th
Number of credits :
Bachelor in economics and business management4
Bachelor in business engineering4
Lecturer :
Alain Dubois
Language(s) of instruction :
French language
Organisation and examination :
Teaching in the first semester, review in January
Units courses prerequisite and corequisite :
Prerequisite or corequisite units are presented within each program
Learning unit contents :
To survive, innovate and grow, an enterprise must control its value generating processes. Business process management belongs naturally to the indispensable tool set of any manager. Therefore, it is very important to master tools to describe business processes with a language both understandable for managers and usable by computer specialists. The following topics will be addressed :
  • Information systems, applications and programs ;
  • Conceptual process analysis and modeling ;
  • Detailed process modeling ;
  • Modeling languages (BPMN 2.0, DFD, ... notations) ;
  • Software modeling and application generation tools.
Learning outcomes of the learning unit :
The course will allow students to understand the scientific and technological context of a complex situation and will train them to capitalize on the characteristics of a more and more digitalized world when confronted with a complex situation. After taking this course, students will be able to
  • Define the concepts of information systems, business process and modeling technique ;
  • Draw business processes schemas, specifying their conceptual and functional aspects, using a formal notation ;
  • Participate, as a knowledgeable user, in the development of an information system, mostly during its analysis phase.
Prerequisite knowledge and skills :
  • Essential principles of programming and databases. These prerequisites may have been acquired in mandatory courses INFO0076 Computing in management engineering or INFO0074 Computer Science for economists and managers.
  • Erasmus students must contact the teacher by e-mail before registering.
Planned learning activities and teaching methods :
  • Discovery of BPM's concepts and stakes with the simulation game INNOV8. individual report to be handed in.
  • One theoretical class, followed by a case study, whose results will be presented in the second class.
  • For the other classes, reading the manual and testing concepts with the BPM software, are mandatory before the class. A summary exercise will be completed and posted during the class.
  • Final project : case chosen by the students. Completely autonomous individual project. A written analysis report is due and will be presented during the exam.
Mode of delivery (face-to-face ; distance-learning) :
Recommended or required readings :
  • Brandenburg, Hans et Wojtyna, Jean-Pierre. L'Approche processus, mode d'emploi. Éditions d'Organisation, 2003.
  • McKinty, Christine et Mottier, Antoine. Designing Efficient BPM Applications. A Process-Based Guide for Beginners. O'Reilly Media, 2016.
Assessment methods and criteria :
  • Theory : individual oral examination. [40%]
  • Final project : written report and oral prsentation. [50%]
  • Other activities : evaluation based on participation to the simulation game and classes. [10%]
Work placement(s) :
Organizational remarks :
Contacts :
Alain Dubois. alain.dubois@ulg.ac.be. Bureau N1-203.