| GEST3775-1 |
| Business Process management |
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Duration :
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| 30h Th |
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Number of credits :
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Lecturer :
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| Alain Dubois |
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Language(s) of instruction :
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| French language |
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Organisation and examination :
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| Teaching in the first semester, review in January |
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Units courses prerequisite and corequisite :
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| Prerequisite or corequisite units are presented within each program |
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Course contents :
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| To survive, innovate and grow, an enterprise must control its value generating processes. Business process management, gestion des processus d'affaires, belongs naturally to the indispensable tool set of any manager. Therefore, it is very important to master tools to describe business processes with a language both understandable for managers and usable by computer specialists. The following topics will be addressed :
- Information systems, applications and programs
- Conceptual process analysis and modeling
- Detailed process modeling
- Modeling languages (BPMN 2.0, DFD, ... notations)
- Software modeling and application generation tools
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Learning outcomes of the course :
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| This course primarily addresses ILO 4 and 7. After taking this course, students will be able to
- Define the concepts of information systems, business process and modeling technique,
- Draw business processes schemas, specifying their conceptual and functional aspects, using a formal notation,
- Participate, as a knowledgeable user, in the development of an information system, mostly during its analysis phase.
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Prerequisite knowledge and skills :
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- Essential principles of programming, databases. These prerequisites may have been acquired in mandatory courses INFO0076-1 Computing in management engineering or INFO0074-1 Computer Science for economists and managers.
- Erasmus students must contact the teacher by e-mail before registering.
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Planned learning activities and teaching methods :
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- Simulation game : discovery of BPM's concepts and stakes with IBM's INNOV8. Short introduction in computer labs; autonomous on-line individual work.
- Theoretical courses : short lectures about concepts, techniques and set tools. Traditional course in class room; individual work.
- Case study on the development of a small organization's business processes. Start-up and debriefing of cases in class. Individual work between classes.
- Exercises : discovery of a BPM software tool. Monitored work using your computer and a server provided by the university.
- Final project : case chosen by the students. Completely autonomous group project. A written analysis report is handed out and presented during the simulation of a decision meeting.
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Mode of delivery (face-to-face ; distance-learning) :
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Recommended or required readings :
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- Brandenburg, Hans et Wojtyna, Jean-Pierre. L'Approche processus, mode d'emploi. Éditions d'Organisation, 2003.
- Silver, Bruce. BPMN Method and Style, 2nd ed, Cody-Cassidy Press, 2011.
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Assessment methods and criteria :
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- Theory : individual oral examination. [40%]
- Final project : written report and group oral examination. [40%]
- Other activities : evaluation based on an individual portfolio (participation to the simulation game, laboratories and exercises. [20%]
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Work placement(s) :
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Organizational remarks :
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Contacts :
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| Alain Dubois. alain.dubois@ulg.ac.be. Bureau N1-203. |
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