FINA0008-2 : Organizational Risk and Performance Management

Study Programmes 2015-2016

FINA0008-2

Organizational Risk and Performance Management

Duration :

30h Th

Number of credits :

Master in business engineering (120 ECTS)		5

Lecturer :

Didier Van Caillie

Language(s) of instruction :

English language

Organisation and examination :

Teaching in the second semester

Units courses prerequisite and corequisite :

Prerequisite or corequisite units are presented within each program

Course contents :

This course proposes a detailed theoretical overview and an application of the main principles of strategy and the most usual techniques used to optimize global performance and to reduce risk in an organization, independently from its form. It focuses on the organisationnal strategic monitoring in order to optimize its performance and to reduce its risk level in a long-term perspective and shows which tools are available to ensure that the organization is able to reach continuously its main objectives. It is composed by 3 different complementary modules, preceeded by a global performance audit combining an analysis of the external environment (PESTEL approach) and an analysis of its internal context (audit of the value chain and of key processes) : - The first one is dedicated to the identification of the strategy, the key factor success (KFSs) and risks (KRSs) in the organization and to the analysis of their interactions with a Strategy Map and a Risk Map. -The second one is dedicated to the performance monitoring system which may be implemented in the organization, especially by the use of an adequate Balanced ScoreCard. - The third one is at least dedicated to the continuous improvement of operational processes in the organization with the EFQM model.

Learning outcomes of the course :

Strengthening knowledge and understanding of basic management disciplines in order to use them to perform a rigorous analysis of a management situation and provide pertinent solutions

Gaining the knowledge and understanding of one of the following fields: performance management systems and risk management and being able to mobilize them in order to solve concrete management problems or cases
Capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem, to perform a rigorous analysis of it and to suggest pertinent solutions
Understanding and being capable of using modelization methods in the fields of performance management and risk management when seeking a solution for a concrete management problem
Providing concrete solutions to a management problem, integrating a dimension of technology, innovation or production
Being capable of professional team work
Developing leadership through the group work and through the use of the EFQM Model as a reference for work.
Developing a critical sense (arguing)
Developing a transversal, global vision
Creative conception of solutions
Professional capacity for oral and written communication
Faced with a management problem, suggesting solutions that are ethical and socially responsible and that respect the principles of good governance

Prerequisite knowledge and skills :

Prerequisites (basics and principles) :

Management accounting
Management control

Warning :
The course is taught in English (presentations, works and supports) BUT you must be possibly perfectly fluent in French (active & passive) in order to realize interviews in the organization analysed during the course. This ability is considered as acquired by the student and is not verified at the start of the course. However, if not acquired, this may induce a very poor final personal evaluation.

Planned learning activities and teaching methods :

Students are grouped in teams of 4 people and apply in a company the main tools and techniques discussed during the course, i.e.

The application of a PESTEL analysis
The characterisation of the global strategy and, possibly, of the activity and the network strategy
The realisation of a performance audit and a operational risk audit
Its translation into a strategy map and a risk map based on the key performance factors and risks previously identified
The monitoring of this strategy map with a Balanced ScoreCard based upon the EFQM model (1 firm for each group).

Mode of delivery (face-to-face ; distance-learning) :

The course is organized in 10 sessions of 3 hours eacb. Each session is dedicated to the presentation of the different tools used during the course (presentation by the groups) and in debriefing sessions allowing to follow-up your work in the firm. The planning and the location are available in the section "Timetables" on the official Website dedicated to the Master in Business Engineering program.