University of Liege | Version française
Academic year 2014-2015Value date : 12/05/2015
Version 2013-2014
PSYC0045-1  Psychology of mediation

Duration :  30h Th
Number of credits :  
Master in Education, Professional Focus in teaching, 2nd year3
Master in Psychology, professional focus in social, work and organizations psychology, 2nd year3
Master in Education, Professional Focus in Adult Education, 2nd year3
Master in Psychology, Professional Focus in Cognitive and Behavioural Neurosciences, 2nd year3
Master en sciences psychologiques, à finalité spécialisée en psychologie clinique, 2nd year3
Lecturer :  Clélia Kestemont, Jean-François Leroy
Coordinator :  Jean-François Leroy
Language(s) of instruction :  
French language
Course contents :  
1. Crisis-conflict-rupture and change; the systemics of conflict.
2. Social evolution, morals and the concept of justice.
3. The history of mediation, definitions, typologies and related processes (conciliation, arbitration, negotiation) 4. The conditions for mediation. Principles and basic conditions for mediation. Mediation and its limitations. 5. The process of mediation: phases, context, dangers and contra-indications. Deontology and ethics of mediation.
6. The tools, methods and positions of mediation. Attitudes and skills of the mediator. Third parties.
7. Mediation, the field of application and familial, therapeutic, penal, organisational, school, social/community and ombudsman professionalisation.
Learning outcomes of the course :  
1. To acquire the theoretical foundations for tackling mediation.
2. To enable students to situate mediation within social and ethical evolution, and the concept of justice.
3. To acquire the methodological and technical foundations to enable the mediation process to be managed.
4. To learn how to use methods and techniques covered in class.
5. To understand the professionalisation of mediation
6. To develop a critical approach to establishing a mediation process
7. To develop a critical approach in terms of one's own mediation practices and to recognise one's own style.
Prerequisites and co-requisites/ Recommended optional programme components :  
Planned learning activities and teaching methods :  
Mode of delivery (face-to-face ; distance-learning) :  
Recommended or required readings :  
Reading folder.
Assessment methods and criteria :  
Oral examination. The student must be able, on the basis of a given situation:

  • to envisage whether or not it is appropriate to establish a mediation process
  • to explain how one would intervene as a mediator and what are the steps to be followed to manage this situation
Work placement(s) :  
Organizational remarks :  
Contacts :  
Teacher: SPGO - Social Psychology of Groups and Organizations, B63a E-Mail : Jean-Francois.Leroy@ulg.ac.be
Assistants : - Clélia KESTEMONT : clelia.kestemont@ulg.ac.be(isabelle.gruslin@ulg.ac.be , tél. 04 366 51 36 - Cédric DANSE : )cedric.danse@ulg.ac.be(tiber.manfredini@ulg.ac.be , 04 366 95 02)



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