University of Liege | Version française
Academic year 2014-2015Value date : 12/05/2015
GEST3030-1  Development of managerial skills

Duration :  12h Th
Number of credits :  
Master en droit, à finalité spécialisée en gestion, 1st year2
Master in Management Sciences, in-depth approach, 1st year2
Master degree in Management, didactic approach, 1st year2
Master degree in Management, professional focus in Banking and Asset Management, 1st year2
Master en sciences de gestion à finalité spécialisée en digital marketing and sales management, 1st year2
Master degree in Management, professional focus in Law, 1st year2
Master degree in Management, professional focus in Entrepreneurship, 1st year2
Master degree in Management, professional focus in Financial Analysis and Audit, 1st year2
Master in Management Sciences, professional Focus, 1st year2
Master degree in Management, professional focus in Human Management and Organization, 1st year2
Master degree in Management, professional focus in Management, 1st year2
Master en sciences de gestion, à finalité spécialisée en marketing and strategic intelligence, 1st year2
Master degree in Management, professional focus in Social Entreprise Management, 1st year2
Master degree in Management, professional focus in Strategic Intelligence and Marketing, 1st year2
Master degree in Management2
Master in Human Resources Management, Professional Focus, 1st year3
Lecturer :  Jean-Marie Dujardin, Jocelyne Robert
Substitute(s) :  Sabine Hauser
Language(s) of instruction :  
French language
Organisation and examination :  
All year long
Course contents :  
Development of the « savoir-être » of future executives as people managers. In other words : to teach him to communicate better, to run a team, to negotiate, to be in charge of people. To evaluate the participation of the students in groupes organized in differents courses. To organize training in decisions making during meetings To evaluate the participation of the students in groupes organized in differents courses. To organize training in decisions making during meetings. Ethical aspects.
Learning outcomes of the course :  
Better communication : 1. Basic communication mechanisms 2. Attitudes contributing in developing a good communication-assertiveness and conflict management - Meeting running & teamwork - The role of the organizer, preparation & follow-up, meetings : success factors - Organizing team work. Participative management : Participative management by objectives. Making up objectives. - Better negotiation : examples in commercial and social negociation - Basic mechanisms & key concepts, rational & relational dimensions - Integrative & distributive negotiation - - Strategies & tactics. - Better staff management : - Leadership (styles of leadership, development of the competences of a leader). - To evaluate the participation of the students in groupes organized in differents courses. To organize training in decisions making during meetings
Prerequisites and co-requisites/ Recommended optional programme components :  
Planned learning activities and teaching methods :  
Teaching methods
- participative method, inductive method
- interaction and personal stories
- cases sudies and roles play
Activities
Communication Exercices and presentations of the theories (systemic theory, verbal and non verbal communication, feed-back, message transformation)
Role plays
Students participation (exploration, production) Grill for observation
Cases studies and personnal stories and theoretical presentation
Mode of delivery (face-to-face ; distance-learning) :  
Face-to-face
Groupes of 25-30 students
Recommended or required readings :  
Assessment methods and criteria :  
1st session assessment :participation in the seminar ;written report
2nd session assessment : / porlonged 2nd session assessment :
Work placement(s) :  
Organizational remarks :  
Contacts :  
E-mail: jean-marie.dujardin@ulg.ac.be 04 232 73 11
jocelyne.robert@ulg.ac.be (04 232 72 15)



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