GRHO0017-2 : Change Management

University of Liege | Version française

Study programmes 2013-2014

Last update : 13/05/2014

Version 2012-2013

GRHO0017-2

Change Management

Duration :

30h Th

Number of credits :

Master in Management Sciences, in-depth approach, 1st year		5

Master degree in Management, didactic approach, 1st year		5

Master degree in Management, professional focus in Banking and Asset Management, 1st year		5

Master degree in Business Engineering, professional focus in Performance Management and Control, 1st year		5

Master en sciences de gestion, à finalité spécialisée en droit et gestion, 2nd year		5

Master degree in Management, professional focus in Law, 1st year		5

Master degree in Business Engineering, professional focus in Financial Engineering, 1st year		5

Master degree in Management, professional focus in Entrepreneurship, 1st year		5

Master degree in Management, professional focus in Financial Analysis and Audit, 1st year		5

Master in Management Sciences, professional Focus, 1st year		5

Master degree in Management, professional focus in Human Management and Organization, 1st year		5

Master in Management Engineering, professional Focus, 1st year		5

Master degree in Business Engineering, professional focus in Intrapreneurship, 1st year		5

Master degree in Management, professional focus in Management, 1st year		5

Master en sciences de gestion, à finalité spécialisée en marketing and strategic intelligence, 1st year		5

Master degree in Business Engineering, professional focus in Modelisation and Technologies, 1st year		5

Master degree in Management, professional focus in Social Entreprise Management, 1st year		5

Master degree in Management, professional focus in Strategic Intelligence and Marketing, 1st year		5

Master degree in Business Engineering, professional focus in Supply Chain Management, 1st year		5

Master degree in Business Engineering, professional focusin Performance Management Systems, 1st year		5

Master degree in Management		5

Master in Human Resources Management, Professional Focus, 1st year		5

Master in Human Resources Management, Professional Focus, 2nd year		3

Lecturer :

François Pichault

Language(s) of instruction :

English language

Organisation and examination :

Teaching in the first semester, review in January

Course contents :

The course first presents various grids, available in management sciences, in order to describe the change projects, their nature, their scope, their temporalities, etc.
It also highlights how these changes may be explained, by referring to different theoretical approaches and by combining them in an integrated model, called « the five forces model ».
We then explore the way in which change processes may be assessed thanks to a multidimensional grid, directly resulting from the five forces model. In the same perspective, we propose to consider changes as processes likely to be anticipated, via more or less probable scenarios, putting the emphasis on the crucial role played by the management style.
Finally, changes are envisaged as processes to manage, by exploring diverse concrete avenues of action, linked to the theoretical approaches previously examined, in view of developing a "polyphonic" management style.

Learning outcomes of the course :

Students are provided with theoretical and conceptual tools destined to design, in a relevant way, an action and change management plan.
This course contributes to the following Intended Learning Outcomes :
ILO-1 : To strengthen knowledge and understanding of management disciplines and its legal, policy and social context
ILO-3 : To understand, in management situations, the transversal tools of quantitative reasoning, information systems and project management
ILO-4 : To acquire the capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem,
ILO-5 : Integrate autonomously researched information, tools, knowledge and context to build and propose, either individually or as part of a team, original, creative and viable solutions to concrete complex management problems, whether real or simulated, taking into account, when necessary, the human, social and legal context.
ILO-7 : Being capable of professional team work
ILO-9 : Developing a critical sense (arguing)
ILO-10 : Developing a transversal, global vision
ILO-11 : Creative conception of solutions
ILO-13 : Professional capacity for written communication
ILO-14 : Faced with a management problem, suggesting solutions that are ethical and socially responsible and that respect the principles of good governance.

Prerequisites and co-requisites/ Recommended optional programme components :

Planned learning activities and teaching methods :

Team works (3 students), under ppt format, concerning:
a) The descriptive analysis of a change process exposed by a member of the board of a company b) The exploration of the explicative approaches underlying the change management methodology exposed by a guest speaker (CEO or consultant) c) The evaluation of a restructuring project in an industrial firm (video) d) The design of an action plan linked to the presentation of a change project by a member of the board of a company

Mode of delivery (face-to-face ; distance-learning) :

Theoretical and conceptual elements are not exposed by the teacher in the classroom: they are supposed to be progressively assimilated, thanks to a programme of readings in the book mentioned below. A continuous investment, in terms of readings preparation, is thus required. Questions and answers periods as well as a forum on Lol@ are available in order to overcome the main learning difficulties.
The course meetings as such offer the opportunity to discover different invited speakers, exposing concrete cases of change, which will have to be analyzed thanks to diverse theoretical tools. A specific meeting is focussed on the analysis of video cases. The last meeting is devoted to the presentation, by a CEO or a member of the board, of a strategic change project: students will have to design, according to the methodology detailed during the course, a concrete action plan destined to support the implementation of this project.