University of Liege | Version française
Study programmes 2012-2013Last update : 18/06/2013
Version 2011-2012
LANG1981-1  Intercultural Studies - Part I

Duration :  30h Th
Number of credits :  
Master degree in Economics, in-depth approach, 1st year2
Master in Management Sciences, in-depth approach, 1st year2
Master degree in Economics, didactic approach, 1st year2
Master degree in Management, didactic approach, 1st year2
Master degree in Management, professional focus in Banking and Asset Management, 1st year2
Master degree in Economical Sciences, Professional Focus in Economic Policies and Analysis, 1st year2
Master degree in Economics, professional focus in Economics and Finance, 1st year2
Master degree in Management, professional focus in Entrepreneurship, 1st year2
Master degree in Management, professional focus in Financial Analysis and Audit, 1st year2
Master in Management Sciences, professional Focus, 1st year2
Master degree in Economics, professional focus in Economic Analysis and Public Governance, 1st year2
Master degree in Management, professional focus in Human Management and Organization, 1st year2
Master degree in Management, professional focus in Management, 1st year2
Master en sciences de gestion, à finalité spécialisée en marketing and strategic intelligence, 1st year2
Master degree in Management, professional focus in Social Entreprise Management, 1st year2
Master degree in Management, professional focus in Strategic Intelligence and Marketing, 1st year2
Lecturer :  Ching Lin Pang 
Language(s) of instruction :  
English language
Organisation and examination :  
Teaching in the first semester, review in January
Course contents :  
Course overview

Globalisation has forced companies to operate in a more multicultural environment, in which multinationals and companies in general have to negotiate in multicultural contexts. Negotiations will fail if companies neglect to understand cultural diversity within and outside organisations.

The introduction to intercultural studies in a business environment aims at opening students' minds to other cultures so as to understand what we have in common and accept and respect differences. The course is based on a European approach to intercultural and business communication skills and was written by Peterson Brooks and Paul Verluyten. Through numerous short case studies the students will learn why so many mergers, alliances and negotiations fail.

The course is based on experiential learning and thus could be described as wholly interactive. Based on self-learning, discussions and business simulations the student will be able to see if the theory can be applied to realistic situations.

The Anglo-Saxon culture will be highlighted in the course not as a means of demonstrating its superiority but as a means of understanding why Anglo-Saxon culture tends to be dominant in our world today.

Failures in negotiations are, however, not only due to culture but organisational culture also plays a role as it introduces the concept of complexity in the world of business. This is a systemic approach to intercultural issues.

Contents

- Hofstede's theory and Philippe D'Iribarne 's anthropological approach
- The concept of 'cultural intelligence'
- Globalisation and its impact on the world
Learning outcomes of the course :  
Course objectives



C1 Knowledge and understanding of the above contents

C3 Analysis and identification of links between theory and practical case studies ( The failure of a software integrated programme)

P3 Oral and written exercises

C4 Critical analysis of a business negotiation process





Certain managerial skills will also be practised during the course so that the student is able to

· Hold and participate in a meeting,

· Use relevant business terminology,

· Take into account the different cultures by simulating a different nationality in a business context whilst applying the theoretical concepts,

· Identify the problems they come across in the case study ( critical analysis)

· Propose a solution
Prerequisites and co-requisites/ Recommended optional programme components :  
Requirements



An intermediate level in oral and written English. Good listening comprehension skills.
Planned learning activities and teaching methods :  
Mode of delivery (face-to-face ; distance-learning) :  
Organisation
1. Méthodology -experiential learning

A1 Reading:
· « Intercultural Intelligence »
· " Intercultural Skills for Business and International Relations.


A2. Exercises -in class MCQs on cultural issues
A3 Problem-solving - case studies- individual or in groups
A3 Presentation of reading assignments

A2 Debates on reading assignments
A4 Preparation of meeting and negotiating in groups


2. Schedule

Course begins 22.9 and finishes 14.12
Evaluation 13/05


3. Workload : 2 x 24h = 48h
Preparatory work 24h
A1 Reading assignments :12 hours
· " Intercultural Intelligence"
"Intercultural Skills for International Business and International Relations
A4 Preparation for meetings (group work), 8 hours
A1 Exam preparation 6 hours

The course 24h
A1 Presentation of main concepts 2h
A2. Exercises- 4h
A3 Problem-solving- short case studies- individual or in a group 4h
A3 Présentation de synthèses d'après les lectures 2h
A2 Débats sur les lectures 8h
A1 Examen écrit : 2h
Recommended or required readings :  
Course books
· Syllabus -Peterson Brooks
Handouts: Paul Verluyten « Intercultural Communication in Business and Organisations » and other documents
Assessment methods and criteria :  
Evaluation
Work placement(s) :  
Organizational remarks :  
Contacts :  


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