University of Liege | Version française
Study programmes 2012-2013Last update : 18/06/2013
GRHO0017-2  Change Management

Duration :  30h Th
Number of credits :  
Master in Management Sciences, in-depth approach, 1st year5
Master degree in Management, didactic approach, 1st year5
Master degree in Management, professional focus in Banking and Asset Management, 1st year5
Master degree in Business Engineering, professional focus in Performance Management and Control, 1st year5
Master degree in Business Engineering, professional focus in Performance Management and Control, 1st year5
Master degree in Management, professional focus in Law, 1st year5
Master degree in Business Engineering, professional focus in Financial Engineering, 1st year5
Master degree in Business Engineering, professional focus in Financial Engineering, 1st year5
Master degree in Management, professional focus in Entrepreneurship, 1st year5
Master degree in Management, professional focus in Financial Analysis and Audit, 1st year5
Master in Management Sciences, professional Focus, 1st year5
Master degree in Management, professional focus in Human Management and Organization, 1st year5
Master in Management Engineering, professional Focus, 1st year5
Master in Management Engineering, professional Focus, 1st year5
Master degree in Business Engineering, professional focus in Intrapreneurship, 1st year5
Master degree in Business Engineering, professional focus in Intrapreneurship, 1st year5
Master degree in Management, professional focus in Management, 1st year5
Master en sciences de gestion, à finalité spécialisée en marketing and strategic intelligence, 1st year5
Master degree in Business Engineering, professional focus in Modelisation and Technologies, 1st year5
Master degree in Business Engineering, professional focus in Modelisation and Technologies, 1st year5
Master degree in Management, professional focus in Social Entreprise Management, 1st year5
Master degree in Management, professional focus in Strategic Intelligence and Marketing, 1st year5
Master degree in Business Engineering, professional focus in Supply Chain Management, 1st year5
Master degree in Business Engineering, professional focus in Supply Chain Management, 1st year5
Master degree in Business Engineering, professional focusin Performance Management Systems, 1st year5
Master degree in Business Engineering, professional focusin Performance Management Systems, 1st year5
Master in Human Resources Management, Professional Focus, 1st year3
Lecturer :  François Pichault
Language(s) of instruction :  
English language
Organisation and examination :  
Teaching in the first semester, review in January
Course contents :  
The course first presents various grids, available in management sciences, in order to describe the change projects, their nature, their scope, their temporalities, etc.
It also highlights how these changes may be explained, by referring to different theoretical approaches and by combining them in an integrated model, called « the five forces model ».
We then explore the way in which change processes may be assessed thanks to a multidimensional grid, directly resulting from the five forces model. In the same perspective, we propose to consider changes as processes likely to be anticipated, via more or less probable scenarios, putting the emphasis on the crucial role played by the management style.
Finally, changes are envisaged as processes to manage, by exploring diverse concrete avenues of action, linked to the theoretical approaches previously examined, in view of developing a "polyphonic" management style.
Learning outcomes of the course :  
Students are provided with theoretical and conceptual tools destined to design, in a relevant way, an action and change management plan. Intended learning outcomes adressed by the courses:
  • Gaining the knowledge and understanding of one of the following fields: supply chain management, financial engineering, performance management systems or intrapreneuriat; being able to mobilize them in order to solve concrete management problems or cases
  • Understanding and being capable of using project management methods
  • Being capable of professional team work
  • Developing a critical sense (arguing)
  • Developing a transversal, global vision
  • Professional capacity for written communication
  • Faced with a management problem, suggesting solutions that are ethical and socially responsible and that respect the principles of good governance
Prerequisites and co-requisites/ Recommended optional programme components :  
Planned learning activities and teaching methods :  
Team works (3 students), under ppt format, concerning:
a) The descriptive analysis of a change process exposed by a company manager b) The exploration of the explicative approaches underlying the change management methodology exposed by a consultancy firm c) The evaluation of a restructuring project in an industrial firm (video) d) The design of an action plan linked to the presentation of a change project by a company manager
Mode of delivery (face-to-face ; distance-learning) :  
Theoretical and conceptual elements are not exposed by the teacher in the classroom: they are supposed to be progressively assimilated, thanks to a programme of readings in the book mentioned below. A continuous investment, in terms of readings preparation, is thus required. Questions and answers periods as well as a forum on Lol@ are available in order to overcome the main learning difficulties.
The course meetings as such offer the opportunity to discover different invited speakers, exposing concrete cases of change, which will have to be analyzed thanks to diverse theoretical tools. A specific meeting is focussed on the analysis of video cases. The last meeting is devoted to the presentation, by a company manager, of a strategic change project: students will have to design, by referring to the course, a concrete action plan destined to implement this project and will be invited to an oral defence (by groups of 3 students) at the end of the module.
Recommended or required readings :  
Diverse documents available on the Lol@ website: http://lola.hec.ulg.ac.be
e-book: PICHAULT F., Change management. From panoptical to polyphonic approaches
Assessment methods and criteria :  
1st session: redaction, by groups of 3 students, of the action plan designed for managing the change project presented at the last meeting of the course.
Relative Weight of individual assessment : None.
2nd session: individual oral exam covering the content of the book.
Relative Weight of individual assessment : 100%.
Work placement(s) :  
Organizational remarks :  
Contacts :  
François PICHAULT HEC Management School - University of Liege Building B.31 (Sart Tilman) - Office 2.94. Phone: +32 4 366 30 70 E-Mail: F.Pichault@ulg.ac.be
Fanny FOX HEC Management School - University of Liege LENTIC B.51 (Sart Tilman) Phone: +32 4 366 30 70 E-Mail: f.fox@ulg.ac.be(fanny.fox@student.ulg.ac.be)


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