University of Liege | Version française
Study programmes 2010-2011Last update : 11/04/2011
MARK0775-1  B-to-B and Sales Management
Duration :  24h Th
Credits/ECTS :  
Master in Management Sciences, professional Focus (Full english), 2nd yearSecond semester4
Master in management Sciences, professional focus in management, 2nd yearSecond semester4
Holder(s) :  Claude Boffa, Jean Tondeur
Coordinator :  Jean Tondeur
Language :  English language
Course contents :  · Introduction and definitions of the marketing business to business

· Strategic Analysis: know the market

· The strategic day before(wakefulness) B to B

· Macro and micro-segmentation

· The notion of sector of demand

· Techniques and behavior of purchase in business to business

· Calls for tender and how answer it

· Know the prospect: the notion of " real group of influence and of decision "

· The national and international distribution

· Attacking the market: organiser sa prospection

· Marketing mix in business to business



· The personal sale in the marketing mix.

· (The big rules of the negotiation of sale)

· The organization of the sales force:

The size of the sales force

The deployment of the sales force

The forecasting

The recruitment and the selection of the sales force

· To Build practical tools of animation of sales force:

Analysis of the individual performance

Training

Field-coaching

Motivation

Payment
Course objective :  · Understand and identify the specificities and the characteristics of the marketing business to business

· Replace the classic tools of the marketing in the context business to business

· Build practical tools of organization of the sales

· Build practical tools of animation of sales force

· (Familiarize the participants in the practice of the negotiation of sale)
Prerequisites :  This seminar supposes a presence and an active participation. Consequently, it is necessary to master well the French and English language.



Finally, it is indispensable to have already followed a lesson of Basics of Marketing (or equivalent) before approaching this seminar.
Workshops :  Combination of case studies, works on the ground and presentations realized by the students.
Organization :  The lesson is given in English and in French.
Written notes :  Available on the virtual campus of the School (http: // lola.hec.ulg.ac.be).
Assessment :  Participation in the lesson (Quality!), Personal Work , Teamwork on the ground

Your participation in the lesson is very important. Your interventions constitute the base of your evaluation!


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