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| MECA0051-3 | Total Quality Management
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| Duration : | 15h Th, 30h Pr |
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| Credits/ECTS : |
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| Holder(s) : | Liviu Masalar |
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| Language : | Langue française |
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| Course contents : | Definition of quality. Quality in Production.
Processing steps of a nonconformity. Management of quality. Total quality policy.
Quality tools: Diagrams, Pareto, Ishikawa, Statistical Process Control, Capability, the ¿5 S¿, Kaizen, 6-sigma, QSE (Quality-Security-Environment) integrated management. ISO-9000/2000 certification standard. |
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| Workshops : | Exercises about Statistical Process Control setting up and about classical quality management tools |
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| Contacts : | Liviu MASALAR, chairman;
phone: 04.366.91.66;
mail: L.Masalar@ulg.ac.be
Julien LEMAIRE, assistant;
phone: 04.366.92.74
mail: Julien.Lemaire@ulg.ac.be |
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