Number of credits
|Master in business engineering (120 ECTS)||5 crédits|
Language(s) of instruction
Organisation and examination
Teaching in the second semester
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
This course proposes an application of the most usual techniques used to model how an organization will be performing in a near future, both from an internal perspective and in an external strategic perspective and to build up an adequate Information System allowing to guarantee its future control in a short-, middle- or long-term perspective. It focuses on the one hand on the modelling techniques used to represent an organisation from an internal and a strategic perspective and on the other hand on the elaboration of a performing Information and Control System really adapted to the design of the organization. It is composed by 2 different complementary modules : - The first one is dedicated to the modelization of the organiation based on the "Business Model CANVAS" and on the GRP Model, including the identification of its key processes and activities. A special focus is made on the interactions between the organization and its main clients, suppliers and controllers. -The second one is dedicated to the techniques used to model value creation flows and their control (either organizational, commercial, financial or information flows).
Learning outcomes of the learning unit
The Intended Learning Outcomes addressed by the course are :
- Strengthening knowledge and understanding of basic management disciplines in order to use them to perform a rigorous analysis of a management situation and provide pertinent solutions, including the appraisal of information flows.
- Gaining the knowledge and understanding of the following fields: management control systems, business information systems and risk management and being able to mobilize them in order to solve concrete management problems or cases.
- Capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem linked to information flows and their impact on performance, to perform a rigorous analysis of it and to suggest pertinent solutions
- Understanding and being capable of using modelization methods in the fields of business information modelling, performance management and risk management when seeking a solution for a concrete management problem
- Providing concrete solutions to a management problem, integrating a dimension of technology & innovation
- Being capable of professional team work
- Developing leadership through the group work and through the use of the EFQM Model as a reference for work.
- Developing a critical sense (arguing)
- Developing a transversal, global vision
- Creative conception of solutions
- Professional capacity for oral and written communication
- Faced with a management problem, suggesting solutions that are ethical and socially responsible and that respect the principles of good governance
Prerequisite knowledge and skills
Prerequisite (basics and principles) :
- Management Accounting
- Management Control
Planned learning activities and teaching methods
Students are grouped in teams of 4 people as a maximum and apply the 4 following steps successively, i.e.
- Presentation of the basic principles of the themes covered during the course, with the support of mental maps created with a "Mind Mapping" software :
- Modelization of the Value Chain, with key processes and activities
- Modelization of the strategy based first on the use of the Business Model CANVAS and then on the GRP Model
- Identification of the main information flows that are characterizing this organization and analysis of their contribution to value creation, linked to real management questions asked by the managers of this organization.
- Proposition of tools, procedures, behaviors and rules allowing to increase the performance of this information system in a perspective of continuous performance improvement.
This work is realized in an organization still to be created or in a very young organization (less than 3 years old).
Mode of delivery (face-to-face ; distance-learning)
The course is organized in 10 sessions of 3 hours, organised around an individual presentation followed by a discussion with every work group. A specific work or a detailed follow-up of the practical work has to be realised every week.
The course starts on Thursday, February 8, 2018 based on the planning and the location mentioned in the section "Timetables" dedicated to the Master in Business Engineering on the official HEC website.
Recommended or required readings
See the Lola Campus of HEC School of Management.
Assessment methods and criteria
- Continuous valuation of the continuous work of each group : 15 points (100% individual)
- Public defense of the results obtained via the application of the tools discussed during the course : 60 points (60% individual) including a peer evaluation
- Individual oral exam in order to validate the competences and know-how acquired : 25 points (100% individual)
Relative weighting of individual assessment : 76 %
All necessary supports are available on the workspace reserved for the course on the Lol@ platform
Teacher : Prof. D. Van Caillie, D.VanCaillie@ulg.ac.be