Study Programmes 2016-2017
WARNING : 2015-2016 version of the course specifications
MCPH2017-3  
Organization and hospital management elements
  • Organization and management
  • Accounting and financial management
  • General concepts of management and quality management
Duration :
Organization and management : 9h Th
Accounting and financial management : 9h Th
General concepts of management and quality management : 18h Th
Number of credits :
Specialised master in hospital pharmacy5
Lecturer :
Organization and management : Hugues Malonne
Accounting and financial management : Magali Pirson
General concepts of management and quality management : Didier Van Caillie
Coordinator :
Didier Van Caillie
Language(s) of instruction :
French language
Units courses prerequisite and corequisite :
Prerequisite or corequisite units are presented within each program
Learning unit contents :
General concepts of management and quality management
This course discusses the main principles for managing a pharmaceutical business unit in an healthcare organization (HCO). Organized in 3 parts, it discusses successively :
  • The main management principles in an organization viewed as a portfolio of financial, human, technical and intangible resources, resources that have to be coordinated and motivated by each manager in an efficient perspective in order to allow that its global organization be able to reach regularly the many objectives that are awaited by its stakeholders.
  • The main quality and security management principles in an HCO, taking into account its diverse constraints.
  • The fundamental principles underlying operational scorecards allowing for a balanced monitoring of the "budget", "value chain", "learning" and "patient/client" dimensions in a pharmaceutical business unit in an HCO.
The last part of the course is devoted to a real "business game" and a business case in a pharmaceutical business unit in an HCO.
Learning outcomes of the learning unit :
General concepts of management and quality management
The Intended Learning Outcomes for this course are :
  • Ability to read and understand texts, documents and concepts from the managerial and economic literature, in order to implement good management practices, total quality management practices and security management practices in a pharmaceutical business unit in an HCO.
  • Ability to understand a classical management problem in this type of business unit, ability to identify its determinants and constraints and to propose a coherent solution, based and argued on rigorous arguments.
  • Ability to express in a rigorous and clear way any management problem, its components and its constraints, either verbally or in a written form.
Prerequisite knowledge and skills :
General concepts of management and quality management
None.
Planned learning activities and teaching methods :
General concepts of management and quality management
  • Theoretical concepts (ex-caethedra) : 4 hours
  • Case studies : 4 hours
  • Business Case / Game : 4 hours
Mode of delivery (face-to-face ; distance-learning) :
General concepts of management and quality management
Face-to-face teaching
Recommended or required readings :
General concepts of management and quality management
Required readings provided at the start of the first course in a PDF format
Assessment methods and criteria :
General concepts of management and quality management
  • Continuous evaluation of the work realized in groups : 25 %
  • Individual report to prepare and to discuss with the teacher during an oral exam in June : 75 %
Work placement(s) :
Organizational remarks :
General concepts of management and quality management
The course takes place on February, 14 & 15, 2017 in Room 223, Building N1 (HEC, Rue Louvrex, 14 à 4000 Liège), from 9.00 to 16.30
Contacts :
General concepts of management and quality management
For any contact :
Prof. D. Van Caillie : d.vancaillie@ulg.ac.be