| INFO2039-2 |
| Management Information Systems |
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Duration :
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| 30h Th |
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Number of credits :
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Lecturer :
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| Ashwin Ittoo |
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Language(s) of instruction :
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| English language |
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Organisation and examination :
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| Teaching in the first semester, review in January |
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Units courses prerequisite and corequisite :
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| Prerequisite or corequisite units are presented within each program |
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Learning unit contents :
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| In this course, students will
- Be presented with key theoretical concepts underlying information systems and analyze their role in managing organizations. Among the various types of (enterprise) information systems, this course focuses on ERP (Enterprise Resource Planning) systems, due to their prevalent use in most large organizations.
- Acquire hands-on experience with a real-life, well-known ERP software package, namely SAP, for managing core business processes
- Acquire hands-on experience with data modeling and process modeling, which are essential when designing or implementing information systems
Overall, the course aims a providing fundamental knowledge and practical skillsets to students, enabling them to pursue further studies in the areas of organizational management and/or to excel in their future jobs as business executives.
Topics include:
ERP systems:
- Information Silos/Legacy systems and the need for Enterprise Information Systems
- Enterprise Information Systems and Organizational Structure
- Types of Enterprise Information Systems (ERP, SCM, CRM)
- ERP (Enterprise Resource Planning) systems architecture and modules
- ERP trends and evolution
Business Processes:
- Overview of some key business processes: Materials Management, Sales and Distribution, Finance and Control
- Mapping of business processes to ERP system architecture and modules
- Business Process Modeling using BPMN 2.0
Business Process Reengineering (BPR):
- BPR and ERP systems implementation
- BPR and its relation to Total Quality Management
- Methodologies for BPR
- Criteria for BPR success
ERP System Implementation:
- ERP implementation lifecycle (phases)
- Strategies for going-live
- ERP implementation critical success factors
- Theoretical models and factors of user-resistance
- Change Management
Data Modeling:
- Data representation in ERP systems: classes vs. objects
- Data modeling standards
- UML data modeling
Introducing Big Data:
- Definition of Big Data
- Internet of Things (IoT) and its contribution to Big Data
- Big Data and its impact on information systems (e.g. in-memory computing)
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Learning outcomes of the learning unit :
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- Recognize the fundamental role of information systems, in particular, ERP systems, in ensuring the proper running of organizations
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Devise a strategy to optimize an organization's business processes with information systems
- Lead or actively participate in information systems implementation projects within organizations
- Use information systems to monitor and improve quality control and performance
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Communicate effectively to various stakeholders (software vendors, developers and end-users)
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Adapt to trends and evolutions in information systems, especially those brought about by Big Data and other technological phenomena such as the IoT
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Prerequisite knowledge and skills :
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| Students should have taken (and passed) information systems courses of their earlier years, in particular, INFO2043-1 and INFO0074-1 |
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Planned learning activities and teaching methods :
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Mode of delivery (face-to-face ; distance-learning) :
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- Lectures
- Practical sessions (as described above)
- Please note that attendance is compulsory for lectures and practical sessions. Please contact the lecturer beforehand if you are unable to attend a lecture or practical
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Recommended or required readings :
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| Selected chapters from
- Enterprise Systems for Management, by Motiwalla and Thompson, Pearson 2012
- Integrated Business Processes with ERP Systems, by Magal and Word, Wiley, 2012
- Lecture notes will be provided by the lecturer, and will be available on the LOL@ learning system
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Assessment methods and criteria :
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| The course will follow a continuous assessment system. The final grade will be based on a series of assignments during the course and a final written examination. Details:
- SAP Practical (5%)
- Data and Process Modeling Practical using UML (20%)
- Final written exam (75%)
(May change during the course) |
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Work placement(s) :
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Organizational remarks :
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Contacts :
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| Ashwin Ittoo
HEC Management School - University of Liege
Assisted by:
Thierry Pironet, thierry.pironet@ulg.ac.be
Alessandro Beretta, a.beretta@ulg.ac.be |
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Items online :
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|  | Lecture Notes
Visit the website of the course on the e-learning platform Lol@ |
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