Study Programmes 2016-2017
GEST0093-1  
Operations and Quality Management
Duration :
25h Th
Number of credits :
Master in management (120 ECTS) (evening classes)5
Lecturer :
Thierry Pironet
Language(s) of instruction :
French language
Organisation and examination :
Teaching in the second semester
Units courses prerequisite and corequisite :
Prerequisite or corequisite units are presented within each program
Learning unit contents :
Interest in supply chain management, both in industry and in academia, has grown rapidly over the past several years, and continues to grow. A number of forces have contributed to this trend: the severe competition in today's global markets, the increasing variety of products, the products with shorter and shorter life cycles, the heightened expectations of customers, etc. Many of the companies facing these difficulties have discovered the magnitude of savings that can be achieved through effective supply chain management practices. Supply chain management is defined as a set of approaches utilized to efficiently coordinate all the organizational units along a supply chain in order to improve the competitiveness of a supply chain as a whole. Logistics management is that part of supply chain management that plans, implements, and controls the effective flow and storage of goods, services, and related information in order to meet customer requirements. This course treats the fundamental topics of logistics and supply chain management: supply chain network design, distribution strategies in supply chains, production process design and facility layout, aggregate production planning, managing inventories in supply chains, master production scheduling and material requirements planning, value of information in supply chains.
Learning outcomes of the learning unit :
  • Acquire a basic knowledge about strategic, tactical, and operational problems of supply chain management.
  • Understand the effects of supply chain management decisions on a firm's performance.
  • Understand the difficulties of supply chain management.
  • Knowing and understanding the basic quantitative theories and principles governing the main functions of a supply chain.
  • Being able to solve usual logistical problems using accounting, mathematical, statistical and information system tools and methods.
  • To be able to recognize the situations where these techniques can be used as decision making tools and to interpret correctly the conclusions which can be derived using these techniques.
  • Understand the limitations of these techniques.
  • To be able to use tools like the Excel solver to treat logistical problems.
Prerequisite knowledge and skills :
BAC + 5 level
Industrial or professionnal experience
Basic course in Mathematics,
Basic course of probability/statistics,
Basic skills in Excel.
Planned learning activities and teaching methods :
Lectures in auditorium, debates and individual or group home-works.
Training on Excel solver.
Learn-see-apply method.
Mode of delivery (face-to-face ; distance-learning) :
Ex-cathedra lectures for theoretical notions and methods which are also highlighted in videos and articles. Moreover, application's exercises are performed during the lecture and are proposed for individual work in order to use these concepts and managements tools.
Recommended or required readings :
Lecture notes: http://lolahd.hec.ulg.ac.be
Refer to introduction lecture
Recommended references : [1] Simchi-Levi D., Kaminsky P. and E. Simchi-Levi, Designing and Managing the Supply Chain: Concepts, Strategies and Case Studies, McGraw-Hill, 2nd edition, Boston, 2003. [2] Chopra S. and P. Meindl, Supply Chain Management: Strategy, Planning and Operation, Printice Hall, 3rd edition, New Jersey, 2007.
Assessment methods and criteria :
Home-works: 30% (2nd session 0%)
Written exam: 70% (2nd session 100%)
Duration: 2 hours.
Authorized documents: lecture notes.
An oral exam is proposed to students getting 8 or 9 as global mark.
Work placement(s) :
Organizational remarks :
The course takes place every Tuesday from 18:00 until 21:00, Auditorium 030, Building N1, second semester from February 21st 2017 until May 2nd 2017. (Holydays: February 28th, April 4 th and 11th)
 
Contacts :
Professor: Thierry Pironet on appointment
e-mail: thierry.pironet@ulg.ac.be
Building N1 Rue Louvrex, 14 B-4000 LIEGE
Office: 328 Mailbox: 51
Items online :
Lectures notes
Link to lectures notes