COMM0002-1 : Communication in the caregiving relationship

Study Programmes 2016-2017

COMM0002-1

Communication in the caregiving relationship

Duration :

10h Th, 10h Pr

Number of credits :

Master in public health (120 ECTS)		2

Lecturer :

Isabelle Bragard, Anne-Marie Etienne, Michèle Guillaume

Coordinator :

N...

Language(s) of instruction :

French language

Organisation and examination :

Teaching in the first semester, review in January

Units courses prerequisite and corequisite :

Prerequisite or corequisite units are presented within each program

Learning unit contents :

It is recognized in the field of health that a patient-centered approach requires mastery of communication skills. The course aims to give a theoretical and practical training in these essential skills for healthcare professionals.
The course structure is as follows:
- The first sessions will focus on the description of different models of doctor-patient interview, focusing specifically on the clinical approach centered on the patient.
- The Calgary-Cambridge model will then be detailed to describe the essential communication skills for all healthcare professionals.
- The following sessions will address specific topics such as patient motivation and management of patient's emotions.

Learning outcomes of the learning unit :

After the course, students will be able to discuss theoretically several communication models and key communication skills, to choose the most appropriate communication model and skills in a given situation, to apply these skills in situations and to make a critical assessment of them.

To achieve these objectives, the course offers three main methods: development of theoretical knowledge, skill training through practical exercises and a reflexive analysis on his own skills.

Prerequisite knowledge and skills :

Pre required or co-required courses are presented within each program.

Planned learning activities and teaching methods :

Theoretical courses, practical exercises and reflexive analysis.

Mode of delivery (face-to-face ; distance-learning) :

Face to face